Serenitylodgelakearrowhead Reviews

This place doesn t let you make the

This place doesn t let you make the choice to stay on sub maintenance for opiates they cut you off after like 4-5days being on em They make you program just by looking at you determining how sick you are So basically they will make you go to classes after a day or two if you re not looking sick So basically they make people who feel HORRIBLE coming off alcohol or drugs go to classes from 9am-330pm on your first couple days there NO PHONE only phone calls thru your case manager on a landline while they sit there The Dr s do not go by what you tell them they tell YOU what s works for YOU not the other way around which is crazy also BEWARE of financial things talk to them and YOUR INSURANCE thoroughly before just trusting them Over the phone they said if I did have a bill it wouldn t go to Collections and to not worry about a thing that money wasn t a big deal to them that if I did have a bill that I could pay in payments but he assured me it would never go to collections EVER in case ish hit the fan When I got to the facility the guy was instantly like hey just remember if you can t pay the bill in payments just remember DO NOT ignore collection calls DO NOT ignore them and they ll give you time until you get back on your feet Great to hear while you re feeling like ish thinking you didn t have anything to worry about now you have another problem besides your addiction to worry about This place is Borderline actually not borderline they are breaking laws false advertisement and just flat out lies about financials

GREEDY UNSCRUPULOUS BUSINESS MANAGEMENT

This place took my Mum s 24K for my brother to be there a month but when he was unhappy decided to check himself out they didn t bother to contact us let us help him get home He d forgotten his wallet phone when leaving home but didn t realize it until after we d driven 3 Hours South They took my 63 year old desheveled brother to LAX just dumped him off He s had a Stroke Brain Injury needs to take meds is generally quite unsteady on his feet Without a phone we were unable to contact him with the brain injury he couldn t recall family phone numbers We reported him Missing contacted Hospitals Law Enforcement the Media hoping to find him When the Sheriff asked for X-ray Dental records we knew they d use them to identify him from an unidentified body My sister brother-in-law went to LA were scouring the Homeless Encampments near LAX We were terrified Eventually he did make it home after 5 days For that Care Serenity Lodge charged us 1 000 day He d checked in Friday walked out early Tuesday morning Not much happens on the 1st Weekend so he essentially had 1 Day Monday for which they charged us 5K They counted Tuesday although he left at 8 30am And despite having my Mum s 24K they didn t even send him off with a lunch or help in getting a Bus Ticket home Terrible Decision Making by the Onsite Management Team GREEDY UNSCRUPULOUS Business Practices

Serinity Lodge saved my life

Saved and changed my life Awesome staffGreat food

Love serenity

Loved Serenity and the staff Fantastic facility

My experience in recovery at Serenity

My experience in recovery at Serenity lodge was 2nd to none and it has helped me get through life my most recent new life a lot better makes me think about things a lot better more clearly the councilors are the best Riley Kenny oh my God there s so many of them to mention it s so hard maliya Catherine Gabriel everybody there Mike I can t think of all their names but I would highly recommend Serenity lodge and I have to a couple of buddies that I believe could benefit from the program and I just want to thank you all the staff members everybody there that struggling and trying to get their life straight I hope and pray for them and thank you again for everything

Very bad

Very bad Staff very unprofessional and even rude at times

Serenity Lodge saved my life

Serenity Lodge saved my life The staff provided a great atmosphere where I felt welcome and at home I m very happy I found this place

I have nothing but positive things to

I have nothing but positive things to say about Serenity Lodge The staff the food the community

Communication needs to be better and it

Communication needs to be better and it was pretty demoralizing to be asked to wash the staff s cars however it s still a 5 5 for me I enjoyed my treatment