


Based on authentic user experiences
Ed dy
6775 reviews
N/A
7 months ago
Shipping company sent me damaged items
I ordered 6 collectibles from two online companies in the US Both shipments were sent to the Shippsy warehouse in NY They opened the boxes took pictures of my items which arrived in perfect shape and sent me the pics via e-mail Pics are taken to make sure items are as described to process any duty or sales tax that I would have to declare and pay I completed the form paid and asked to consolidate my order into one shipment to send it to my home in Canada Unfortunately they took both orders with all 6 items and decided to cram everything into one box Once it arrived to my house I opened the box and surprise surprise 2 of my items were damaged They wanted to blame Canada Post which is unreasonable because the damage was done at their warehouse They do not want to admit their mistake nor are they willing to do anything to make it right No credit no refund I spoke to at least 3 4 members supervisors and they would not refund me for the damage they caused Shippsy blocked me from making any further comments on their website That speaks volumes
jeremiah hayes
6775 reviews
N/A
7 months ago
Shippsy is scamming people
Shippsy has Modded their duty and tax calculator to over charge you by a big percentage so they keep the rest you can see for yourself by checking the official government calculator they fully admit they have had issues with the calculator but have done nothing about because it s done deliberately
ShopperZ
6775 reviews
N/A
7 months ago
Awful service for small businesses
Most reviews you ll read are from shoppers who make one-time of every-so-often purchases I ve been ordering volume with Shippsy for months now and I have to say it s been a frustrating experience At first Shippsy is great - for small packages that is - or until they realize you re ordering larger volumes Their customer support team takes no accountability for warehousing issues They ve lost 2 of my recent orders that have arrived TOGETHER with a third and continuously find excuses to ignore my calls or take absurd time to respond to my emails Keep in mind as it s been explained to me - the warehousing team sorts every package individually regardless of whether it arrives alongside other packages I ve never heard of such a time-wasting process You re fully relying on the goodwill of their warehouse facility team to process every order individually Pray that your order makes its way across the border as I ve had countless problems with trust issues and incomplete information claims The truth is that Shippsy is only good for small volume domestic customers If you re a serious small business consider going through other routes This one will cause tons of headaches and issues along the road
Ron Fleming
6775 reviews
N/A
7 months ago
They say there are no hidden fees but
They say there are no hidden fees but there most certainly ARE They not only charge you a flat fee for importations but they also charge you a 3 fee on any duty and tax that you owe They will only disclose this if you ask They lump it all in together under duty and tax on your invoice If you crunch the numbers on your invoice you will see that you re paying more than your duty rate and more than your tax rate and this is why They are soooooo dodgy
Herman Li
6775 reviews
N/A
7 months ago
Lost or stolen content with no accountability
I ve used Shippsy for many years Most experiences were fine This one is negative star When enjoying the discounted service be mindful that if Shippsy lost your package they could just say the transaction is completed on their system and washes all responsibility away There is no independent tracking no insurance no accountability No one would know for sure but it s hard to rule out they purposefully stole the package contents and resale them There is no accountability and the business process encourages malicious intents The discounts are not worth the loss of content
Nicolas Duvieusart D ry
6775 reviews
N/A
7 months ago
Final price way higher than quoted price
Quoted me 32 for home delivery then went on to tell me that their online price estimator is not working correctly and that I should have contacted them before hand Final price for delivery 80
Jawdat
6775 reviews
N/A
7 months ago
Don t use if you need a timely delivery
They take ages to deliver and have no proper customer service if you need to fast track the delivery
Ally
6775 reviews
N/A
7 months ago
Absolute scammers Overpriced Terrible customer service
Absolute scammersMade a purchase from one retailer that sent as multiple shipments They refused to put them together and forced me to pay exorbitant processing fees on each one worth more than the original item Their customer service is beyond slow Their email is run by copy-paste robots There is one manager and he is a copy paste robot as well who can t do the most basic of tasksEveryone here is incompetent From the very first girl who while nice put me on hold but the line immediately went dead Literally no one here has any level of customer service ability They are the definition of a corporation that doesn t care about their customers I asked if they could make an exception and combine my shipments I d even pay extra A service all their competitors offer yet they refuse so you have to pay far more individually They will gouge you any excuse they can Go elsewhere with you business I certainly plan to Some companies go above and beyond Shippsy goes below and beyond failing Spectacularly on every levelThe song they make you listen to on wait could be used to punish prisoners in Guantanamo Customer service 0 10Business hours 1 10Services to customers 0 10Pricing 1 10Horrible musics -100 10Go elsewhere this company sucks
Sierra K
6775 reviews
N/A
7 months ago
Tried it once and would use it agian for sure
I recently tried Shippsy service and I m very impress Everything was so smooth and their customer service was so helpful to help me track my package They are the perfect option for Canadians who wanna shop products from the U S but they don t ship here because Shippsy is very affordable I only paid 7 for shipping fee and fast shipping time I got my package within 4 days
M Massey
6775 reviews
N/A
7 months ago
I ve been very happy with Shippsy as a
I ve been very happy with Shippsy as a resource for cross border shipping Customer service has been exceptional with very fast response time as well as helpful and friendly representatives Shout out to Peejay - thank you again