Shopbop Reviews

First purchase from Shopbop com

Item T-shirt Dsquared2 and Just Cavalli Shipping time from order to receipt 3 days Shipment destination Singapore Packaging White gift box of hard cardboard material T-shirt wrapped neatly Condition of item Item exactly as ordered with all the authentic labelling Comment Happy with purchase and delivery time Will buy from Shopbop com again

Satisfied customer

Prior to ordering on Shopbop for the first time i went on this platform to read some reviews about them I personally can not relate toall the bad reviews given i ordered the barrel backpack from the cambridge satchel company and the order has been delivered one day before calculated delivery date Im very happy everything was packed well

Great customer servicd

I placed an order but somehow forgot to apply my VIP credit I was aggravated because it was a 40 00 deduction I emailed Shopbop and asked if they could make an adjustment Not only did they make theadjustment but they responded to my email within the hour Greatcustomer service It is a pleasure doing business with them

Thrilled

Thrilled I ordered a gorgeous straw bag by Mar Y Sol at approx 10pm Dublin Ireland GMT on a Wednesday I kid you not when I received an email to tell me my delivery would be made on Friday - not even a full 72 hours after my order Love my bag loved the service Tax was added at the buying stage btw so no nasty surprises

One of my fave e-stores for a decade now

I ve been shopping with Shopbop for a decade which is the best affirmation I can give the store Like a few recent reviews mentioned I find it strange that Shopbop has received so many negative reviews as I have almost nothing bad to say about it It offers a great selection seriously I think 90 of my wardrobe is from Shopbop speedy free delivery and prompt replies from customer service The only negative is that sending returns via DHL cost US 35 but hey life ain t perfect

I ordered my weddding shoes from here

I ordered my weddding shoes from here I ordered them Wednesday night got them the following Tuesday Super quick shipping and they were packaged so well I was worried that being a sale item the shoes may have been tried on too many times but they were still squeaky clean and never removed from the box Thank you shopbop I have had an amazing experience

Great service

I was very scared when I read all the negative reviews after making an order for 400 I was sure I lost the money I will never get an order and so on Well I dont know where all the bad reviews come from the service is fantastic I got an item in a few days delivered to my door in Norway product as decribed great quality I love it and will shop again - without the stress this time

Great experience

I am not sure if these reviews are all about the same company but I have had exceptional service from them UPS lost my 1900 package or it got stolen from my doorstep and Shopbop sent a replacement out via overnight shipping at no charge which was certainly more than I expected them to do Customer service was always polite and very easy to get in touch with

My experience was great

I have to say that my experience has only been positive I ordered an item from America to the UK and it arrived 2 days later So quick I had to return it and the customer service response was so quick every time I emailed I was refunded quickly I choose to return via Royal Mail rather than their suggested service as it was half the price I even asked them further info so that I could claim tax paid back via HMRC and they were so helpful I would definitely not have a problem ordering from them again in the future