Shopify Reviews

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3.49
106 reviews
Average Rating
Based on 106 user experiences

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AI Review Summary Based on 106 reviews

The majority of reviews for Shopify are highly positive, with users praising the platform's ease of use, reliable customer service, and effectiveness for e-commerce. A significant number of reviews also highlight issues with payments being withheld, account suspensions, and technical problems, causing considerable frustration among some users. Overall, the experience is mixed, with strong support for the platform's functionality but notable concerns about its policies and support consistency.

What customers love
  • Easy to use
  • Effective for e-commerce
  • Fast servers
Common concerns
  • Payment issues
  • Account suspensions
  • Technical problems

Last updated 1 month ago

F

I had a torrid time over broken

I had a torrid time over broken delivery promises but in fairness i have to say the compensation per cent of the order value was good
S

sheedesonvso

Interested if anyone has used sheedesonvso on Shopify at all and actually received their goods as described on the internet some of their content really does look too good to be true
C

Usability Review

This review is purely from a customer experience perspective One significant problem with shopify is the fact that the theme customiser is difficult to use and doesn t seem to work consistently on all pages For the home page you can add sections images colours etc but on all the other pages it doesn t work as well so now you have to go into the html of the page editor to make changes meaning that if you want to do it properly you have to learn both systems and how to translate custom formats identically to the HTML if you want any consistency throughout the site at all The editing tools should be more transferrable e g if you want to take a section from your home page to use on another page it should show you the code that was created with the custom tool
W

I ordered 2 diabetic bracelets from

I ordered 2 diabetic bracelets from shopify on 28 august money as been taken I have sent 2emails asking about my order had no reply it seems that my order is coming from America it seems no goods also no monkey
M

i used shopify last year for my shop

i used shopify last year for my shop and i agree with most of the comments as my store got bigger their fees started to sky rocket i moved it to freewebstore which i advertise it on bidallhours free selling fees free shop for auction with hyperlink to my freewebstore and ikeep all the money from my sales
N

An actual review on Shopify

Shopify offer an amazing product at a reasonable price but once upon a time their contact options got you through to very helpful people however nowadays the quicker they can say hire an expert the better it seems The support is really not up to much anymore which is very disappointing
D

I ordered through trapstar and after 24

I ordered through trapstar and after 24 days my order finally came It took a long time to come and I even thought I got scammed but I can t complain anymore It would ve been nice if the parcel came earlier but I can t complain because it s for a good cause
S

shopify take no responsibility for businesses using their platform

I have had good experience of this platform I also have been conned by one of it s enrolled companies After waiting 30 days for delivery and several e mails later I found that the company I ordered from had left shopify and taken my money with it I contacted shopify only to be told that they were just a trading platform and I needed to contact the vendor only to get error 404
S

I just applied for my new shop online

I just applied for my new shop online they asked for a review and I m doing it I ll let you know
L

easy shop set ups relies too heavy on apps that slow your site down very pointless

I ve been on Shopify for about a month now I got a number of orders the week or 2 from my own efforts on social media I was pleased and made enough just to pay for my Shopify I ve had no chargebacks so far and have had a range of issues but each time Shopify staff have helped me learn how to make changes if I can or adapt my store The one thing I wanted to see was under marketing a basic email Where you can email from your Shopify store offers and newsletters I should not have to have 15 apps to make my site work Overall Shopify is on for small businesses starting out but I do plan on a 3 000 bespoke site in the future If your starting out with tight budgets and don t want to spend a lot on large set-up costs it will do It s easy to use and I soon learnt where all my settings were You soon learn by going in and having a mess about with it I paid a developer for a basic setup But feel I did all the main work making it look modern The developer was from a fiver not a Shopify expert Negatives Apps take up too much space and slow my site down No info on templates so you have no idea until you work on it whether it has the teachers you want not enough basics built into templates like product review you need an app for that

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