Shopify Reviews

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3.49
106 reviews
Average Rating
Based on 106 user experiences

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AI Review Summary Based on 106 reviews

The majority of reviews for Shopify are highly positive, with users praising the platform's ease of use, reliable customer service, and effectiveness for e-commerce. A significant number of reviews also highlight issues with payments being withheld, account suspensions, and technical problems, causing considerable frustration among some users. Overall, the experience is mixed, with strong support for the platform's functionality but notable concerns about its policies and support consistency.

What customers love
  • Easy to use
  • Effective for e-commerce
  • Fast servers
Common concerns
  • Payment issues
  • Account suspensions
  • Technical problems

Last updated 1 month ago

B

Very easy to set up and use for any

I wish they had a Dutch auction feature app
M

ShopifyI advert for nail clippers on Facebook

Very easy to set up and use for any beginner It can get a little expensive with all the add ins but perfect if you re starting out
R

Happy with what I m paying for

I recently submitted a review for a shopify advert on Facebook relating to nail clippers I have now received the product and am satisfied with the quality of these nail clippers In my original review I gave a 1 star rating based on my experience of the purchase that opinion has now changed to a 4 star rating due to the changed circumstances I have tried to edit the original review on the Trustpilot site but could not as my attempt was rewarded by a statement of a problem error This second review is my attempt to edit that original review The delivery time was very lengthy and went beyond the stated delivery date probably due to COVID-19 restrictions however the nail clippers that finally arrived are of excellent robust quality and are better than my original expectations I would recommend them to any potential purchaser I still feel that shopify leaves a bit to be desired in respect of contractibility hence my 4 star rating Finally for Trustpilot please get your editing facility sorted
R

Opened a shop myself which worked out

Opened a shop myself which worked out quite alright very basic so some of the problems below might come around later But it allowed me to open a shop in a couple of days work which is nice for a small place
L

Hello

Hello I have a shopify web site dnmclub com and I find them good to deal with I was very surprised to read the negative reviews below most of the reviews are not negative about shopify but the people who use shopify hit an run one comment I am not sure what Shopify can do about this I think every one need to check out who and what is the web site the people who build the site or provide the platform can not be responsible for every customer other happy shopify customers baya gr diesel ie to name two I think their price structure is very keen Liam
M

Shopify is NOT a store

Reading these reviews I get the impression that most people writing about their awful experience the exception being the poor watch seller whose funds have been withheld don t understand what Shopify is Their issues appear to be with the websites businesses that are powered by Shopify Shopify in itself doesnt sell you goods a company or individual do I personally have not have many issues with them and my first online store was set up abroad in a difficult terrain but using Shopify made everything fairly easy
J

Brilliant simple site to earn a few

Brilliant simple site to earn a few pennies after spending pennies or pounds The only issue I have is the inability to delete receipts from months and months ago No need for me to keep them I don t want them kept but don t have an option to So have pages and pages of them now I definitely recommend to use though
T

Someone who is happy

I have been directed to this rating site by a Shopify competitor who is using it in their marketing and I am really shocked to see so man negative ratings We have run our store on Shopify for a number of years as we were advised by our last web developer who was excellent to do so I have not for one second regretted this decision hence the shock over the poor ratings and whilst I don t doubt for one minute that some are legitimate complaints it is fairly obvious that the majority are from people who think Shopify is the seller and a lot are from those who do not understand what Shopify is good at and what it is there for We had our store professionally set up got a couple of paid for apps and a free app and it all functions brilliantly for a low cost We have rarely had to contact support as everything was properly set up and when we have the issues have been sorted Not always as quickly as we would like but they never are with any company I think the fact that Trustpilot allows people who are not customers of a company to post is a little unfair although I understand how the those posting think they are In short I am a customer of Shopify my business has done ok with them and I don t have the need or desire to move eklsewhere
R

Really Enjoy using this platform and

Really Enjoy using this platform and find it very intuitive

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