Simplyhealth Reviews

Simplyhealth | Health & Dental Plans to cover you

simplyhealth.co.uk
3.56
136 reviews
Great Rating
Based on 136 user experiences

Rated 3.56 out of 5 by 136 Happy Customers

42.6%
14.7%
13.2%
14.7%
14.7%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
G

Online not working for me

Its a great service and they pay out very promptly also I ve never had and issues with any of my claims The app is good and I can keep a check on how much is let outstanding The only major gripe I have with company is the increasing monthly premium is now going up even under a corporate membership and the maximum I can claim back on the policy have been the same the several years but treatment prices are increasing To the point that I won t be able to use this service and will probably have to look elsewhere or cease all and will end up putting my health at risk as I will no longer be able to afford the insurance So for the service I would give 5 stars but for value for money 2 stars
M

Just give out paper claim forms when asked

Online not working for me prefer paper claim even if its less ecological I can t claim on line at present with my current computer phone equipment
D

Used to be an excellent company

You have your systems well oddly enough your customers have systems too Just give out a stock of paper or printable claim forms I have no interest in scanning a wide variety of paper receipts for you
J

comfusing

Used to be an excellent company I m not impressed by one that is always looking for a way to wriggle out of claims I ve been a paying customer for many years but I no longer recommend them and I am now considering terminating my membership
P

Claims process is fairly fast and

ive always found it almost impossible to know what the limit is to my claiming despite asking over the years ive never had a straight answer
H

Claim Form

Claims process is fairly fast and efficient But the basic allowances have not been increased on my policy for many many years however the premium goes up every year Yes I could upgrade the plan to get more allowance but i feel the overall value for money of the plan decreases every year I guess this means simply health as a company becomes less and less efficient
B

A few niggles with Simply Health

Just wanted a claim form - has not arrived yet - told in future all claims will be on line - not charmed not everyone in computer literate - or have a computer for that matter - why oh why have clients doing all the work - and hide behind cost cutting etc - we pay for this service - I was in it when it was Leeds Hospital Fund many years ago
S

Great range of benefits and ease of claiming

Good although value for money seems to go down every year and I am now seriously considering leaving Simply Health E g on my husband s account he is now only able to claim 50 for dental and optical instead of 100 as previously whilst the cost of his policy has been rising steadily Even if Simply Health up the amount you can claim for at 50 they make sure that most people won t be claiming their full entitlement Frustrating and it feels like they are taking their customers for fools Also it doesn t seem to be possible to view which receipts you have uploaded once submitted This is quite a flaw in tbe system
I

Been with them for years

I have been with Simply Health for many years since they were HSA It is easy to claim and check your entitlement with a computer but if you have a problem they only seem to have robot s to answer your enquiries I d prefer a human being tbh If you have a problem though I found not being very good with i t as I am that I struggled to resolve it on my own They have not caught up with the times and don t offer cover for over the phone skype zoom consultations which seems ridiculous since Covid and the rise in this kind of online therapy age Otherwise I think that it is really good that they cover alternative therapies such as Homeopathy Accupuncture Osteopathy etc which makes them affordable to access
M

Too long to answer phone

Been with them for years but no longer value for money only used dental so far usually 2 visits can only claim for 1 Tried calling 3 times on my days off to cancel constantly on hold No way of cancelling online so cancelled my direct debit Shame as claiming was nice easy

About Simplyhealth

Health cover on your terms. Online GP appointments 24/7, counselling, and help with the cost of treatment including optical and dental.

United States

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