Singsale Reviews

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3.55
119 reviews
Great Rating
Based on 119 user experiences

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AI Review Summary Based on 119 reviews

Customers generally report positive experiences with Singsale, citing good product quality, authenticity, and competitive pricing. Fast delivery and responsive customer service are frequently appreciated, leading to repeat purchases over many years. However, a significant number of reviews highlight consistently slow delivery, delayed shipments, and poor tracking updates as major issues. Some customers also report receiving incorrect or damaged items, though returns and refunds are typically handled well. Overall sentiment is mixed due to recurring delivery and tracking problems.

What customers love
  • Great product quality
  • Good customer service
  • Competitive pricing
  • Easy returns
Common concerns
  • Poor tracking
  • Incorrect items
  • High shipping cost
  • Out of stock items

Last updated 2 months ago

C

Order was placed more that 10 days ago

Order was placed more that 10 days ago Till now no information of where or when can we expect to receive the items I have ordered from Amazon USA and the tracking if great and I always receives items within 10 days Australia is much closer but takes forever
C

Long delivery time

shipping seems to have taken a while order was placed on 21 Sep but I only received the items on 3Oct But I am very appreciative of the singsale staff who gave me a 10 voucher to offset the shipping cost Thanks will def order again from Singsale
M

I still haven t received the order

I still haven t received the order Ordered on 4 Nov and only dispatched on 15 Nov
B

Order No QD010060719AU

I ve placed my order on 22-Nov-2023 On 24-Nov-2023 I received an update that the shipment has changed from 29-Nov-2023 06-Dec-2023 to 30-Nov-2023 08-Dec-2023 Thereafter the status of shipment still in transfer to shipment hub on 29-Nov-2023 Australia to Singapore as of today Can t imagine to take so long
M

My order no 36665084 dated on 23 Nov

My order no 36665084 dated on 23 Nov with Invoice no 44767327 has been delayed and today I am yet to receive my above order I received my enquiry on 07 Dec stating that SingSale are doing their utmost to ensure my order reaches me PROMPTLY
H

First of all the shipping is really

First of all the shipping is really very slow especially we are paying for the shipping fees took almost one month to arrived 2nd when arrived one of my water bottle was damaged i have sent the photographs to you waiting for you all to get back to me
R

Tracking doesn t work and damaged

Tracking doesn t work take a consideration if you want to spend hundreds on this platform Good customer service but courier totally a no no received item with damage box
N

Return Refund

Order no 38009990 I bought 6 items on 20 Jun and returned 2 T-Shirts and a Slipper cos they were too big and do not fit The TS were 6 each and Slipper 18 I returned the items since 2Jul and it has been more than 2 weeks and no news of refund To make it worst they gave me the 20 voucher not genuine and sincere minus the amount of the 2 TS and Slipper and refund me only 2 17 for each TS and 10 for the Slipper They credited the 20 back to my account How do they apportion the amount How about the other items i did not return They were not like this but getting worst Terrible handling and maddness and rude shock to discover There is no way to reply to your email to provide you additional info but had edit my review What kind of system do you have You should have all the info with the Order no Blue collar V-TS invoice no 45618269Round collar TS invoice no 45618265Slippers invoice no 45618268Tracking no PP020571877SG by PO 1 7 24I expect a refund of 32 not 16 51 I really wonder why you purposely delay the refund of 32 to me Why atangonise your customer Why do you want to do so It is now 23 July - 22 days I dont have the items and money WHEN ARE YOU HAPPY TO REFUND ME Hey Singsale you are a very mean SELLER You agreed the return which i have sent on 1Jul24 and u acknowledged receipt on 3Jul24 you have all the items agreed to the refund but delay the refund till todate 25Jul You atangonise me and made report you to Paypal and still got the cheek to ask me to prove that i have returned you the items This is not a GENTLEMEN DEAL You can cheat me for 32 but beware of the consquences
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