AI Review Summary
Based on 71 reviews
Overwhelmingly positive customer feedback highlights fast delivery, quality products, and excellent service. A small number of negative reviews cite issues with order fulfillment, damaged goods, and refund delays. Many customers appreciate the complimentary samples and handwritten notes. A few concerns are raised about stock availability and website information depth.
What customers love
- Fast delivery
- Great product quality
- Free samples
- Handwritten note
- Helpful service
Common concerns
- Out of stock items
- Damaged products
- Refund delays
- Expensive pricing
- Limited range
Last updated 4 weeks ago
D
Daniel Levy
Excellent service beautifully packaged a few samples added too very happy
H
Hazel
Delivery was quick and excellent
I ve been ordering from skin library for 3 years now and honestly it s the best platform to buy your skin products Everything is spelled out for you I m someone that believes that one brand has the perfect toner whilst another brand has the best moisturiser Skin library allows me to pick and choose what I want from each brand
B
bansri godhania
Amazing
Delivery was quick and excellent service Products exactly as advertised and good price will definitely order again
V
Vivien Mitchell
First time happy costomer
Amazing Great service really good products and easy shipping Love love love
J
Joan
Can t ask for more will use again
The products were very securely packed with a hand written note plus free samples Fast delivery
M
ms Clark
Amazing
Great site for k beauty products at a good price Quick delivery well packed with a nice note and free samples Couldn t ask for more
T
Toasty
I really liked how you guys packagers
Really great toner 4th time purchasing
R
rt
Great service as always
I really liked how you guys packagers my order and the note that was written was really sweet Also the products I ordered were not damaged and the delivery didn t take long either Thank you xxx
J
JT
I had a great response from Abi who was
Quick delivery packaging which was both aesthetic sustainable plus lovely samples Impeccable service as always
C
Cheryl
Perfect Packing Perfect Products
I had a great response from Abi who was quick to respond to my query and sent my items which was packaged well and all in good order There was a professional service and staff were polite and courteous in their response As well as the Bolton Green Tea products being really good for my skin Thank you Skin Library Team especially Abi Thank you
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