Skinlibrary Reviews

Shop Korean Skincare UK Vegan Skincare Skin Library

skinlibrary.co.uk
4.54
71 reviews
Excellent Rating
Based on 71 user experiences

Rated 4.54 out of 5 by 71 Happy Customers

78.9%
9.9%
2.8%
2.8%
5.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 71 reviews

Overwhelmingly positive customer feedback highlights fast delivery, quality products, and excellent service. A small number of negative reviews cite issues with order fulfillment, damaged goods, and refund delays. Many customers appreciate the complimentary samples and handwritten notes. A few concerns are raised about stock availability and website information depth.

What customers love
  • Fast delivery
  • Great product quality
  • Free samples
  • Handwritten note
  • Helpful service
Common concerns
  • Out of stock items
  • Damaged products
  • Refund delays
  • Expensive pricing
  • Limited range

Last updated 4 weeks ago

R

Replied back - just took a bit of time

I have yet to receive the item The tracking order doesn t seem to work and have had no comms from skin library despite emailing them asking for any information as to its arrivalEdit - I ve just received an email back Fair play it s the Royal Mail strikes causing the issues Thank you for replying back
J

Arrived safely and packaged well

Arrived safely and packaged well Second time buying the products and it does what it says Brilliant service thankyou skin library I had alot of age spots splattered on cheeks and after using this serum the brown hyperpigmentation have literally gone Absolutely fantastic so now I ve bought my second serum Thankyou Skin Library
T

amazing quality

quick delivery amazing products had a little note left with my order and feee samples good experience over all thank you so much
T

Quick and efficient delivery service

Quick and efficient delivery service The handwritten note and free samples were an excellent touch Repeat customer I highly recommend
A

loved the handwritten note

loved the handwritten note makes me want to purchase more also products are great
C

i love it

very convenient and fast delivery
A

Lovely product and Service

Excellent product and worked very well to help my damaged skin barrier the service was also wonderful and i will definitely repurchase in the future 3
K

Business still operating but social media presence is zero

Was a little afraid of ordering from this company as their social media presence has gone down to zero since April 2022 However I m glad I did The products arrived well packaged and within 3 days of ordering The company is also Black-owned which is amazing
L

Amazing products

Amazing products great for the skin
M

Really good range of products

Really good range of products great quality and well priced Website is easy to use and items arrive quickly

About Skinlibrary

Shop the best in Korean skincare products in the UK Create a cruelty free skincare routine 10 OFF your first order free delivery on UK orders over 25

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