Skinlibrary Reviews

Shop Korean Skincare UK Vegan Skincare Skin Library

skinlibrary.co.uk
4.54
71 reviews
Excellent Rating
Based on 71 user experiences

Rated 4.54 out of 5 by 71 Happy Customers

78.9%
9.9%
2.8%
2.8%
5.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 71 reviews

Overwhelmingly positive customer feedback highlights fast delivery, quality products, and excellent service. A small number of negative reviews cite issues with order fulfillment, damaged goods, and refund delays. Many customers appreciate the complimentary samples and handwritten notes. A few concerns are raised about stock availability and website information depth.

What customers love
  • Fast delivery
  • Great product quality
  • Free samples
  • Handwritten note
  • Helpful service
Common concerns
  • Out of stock items
  • Damaged products
  • Refund delays
  • Expensive pricing
  • Limited range

Last updated 4 weeks ago

C

Quick delivery and lovely service

Everything was very securely packaged and arrived very quickly The addition of trial sets was a lovely surprise too Thank you
K

Prompt customer service

Quick delivery and lovely service Will definitely be ordering from here soon again
K

great

fast delivery and great customer service so happy with my order
K

Acwell Licorice Toner

Bought the Acwell Licorice Toner The site was very easy to use the items were well priced and the order arrived quickly Really happy with the product too
R

Lotion first first class

Lotion first first class Delivered swiftly Beautifully packaged with care Would definitely order again
R

Loved my products

Loved my products Forgot something and sent it out the very next day with no problems and some extra free samples Such good impressions all ready very nice to deal with and honest
K

Terrible experience were not

I love this product and it s my 3rd bottle But this time I realize that when I pour into cotton pads my fingers get wet never took notice of it until I realized the bottle is leaking I d love a replacement
K

Cancelled order

I received my items but they were not sealed and the a bottle of serum was half empty and used Only one bottle was sealed and I don t buy used items Not good I have emailed them but no response as yet
R

I am stil wainting for refaund

Order paid for confirmed then cancelled very disappointed
R

I still haven t received my order

I still haven t received my order I ve contacted the support email THREE times asking for an update and NO ONE has responded Horrible experience

About Skinlibrary

Shop the best in Korean skincare products in the UK Create a cruelty free skincare routine 10 OFF your first order free delivery on UK orders over 25

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Related Companies

View All
1
Skinsli
5.00 (16) · skinsli.com
2
Likeskincare
3.90 (111) · likeskincare.com
3
Cleanseoul
4.78 (18) · cleanseoul.co.uk
4
Nourishskinrange
4.11 (9) · nourishskinrange.com
5
Unblemish
4.98 (61) · unblemish.co.uk
6
Skin2seoul
3.90 (103) · skin2seoul.co.uk
7
Hellopeony
4.09 (22) · hellopeony.com
8
Conscious-skincare
3.86 (7) · conscious-skincare.com
 View all 18 alternatives
Looking for Skinlibrary alternatives? We've ranked 18+ similar companies by reviews.
View All Alternatives