Skinlibrary Reviews

Shop Korean Skincare UK Vegan Skincare Skin Library

skinlibrary.co.uk
4.54
71 reviews
Excellent Rating
Based on 71 user experiences

Rated 4.54 out of 5 by 71 Happy Customers

78.9%
9.9%
2.8%
2.8%
5.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 71 reviews

Overwhelmingly positive customer feedback highlights fast delivery, quality products, and excellent service. A small number of negative reviews cite issues with order fulfillment, damaged goods, and refund delays. Many customers appreciate the complimentary samples and handwritten notes. A few concerns are raised about stock availability and website information depth.

What customers love
  • Fast delivery
  • Great product quality
  • Free samples
  • Handwritten note
  • Helpful service
Common concerns
  • Out of stock items
  • Damaged products
  • Refund delays
  • Expensive pricing
  • Limited range

Last updated 4 weeks ago

R

my items barely had any product in them

my items barely had any product in them which was disappointing the tube felt half empty
R

Hi not good

Hi I have second time booked for skin cream but not delivered I just waiting 1 half week pl sand my cream I give me your feedback Thanks
R

Hi still waiting on the refund from my

Hi still waiting on the refund from my order or confirmation it was sent back but the order was nice it came in a good condition and everything and they always send me freebies Still bummed about the refund though
R

Took abosolutely ages to come and

Took abosolutely ages to come and delivered to the wrong address
K

Love my stuff

Love my stuff On my second order
N

I m very pleased with everything

I m very pleased with everything the only complaint is that it took 10 days for me to get the package I ordered Nina
K

Only used for 15 days but can see the

Only used for 15 days but can see the difference already spots became lighter
K

It love the acwell cleansing toner but

It love the acwell cleansing toner but wanted to buy along with other things but you guys are almost always out of stock on something Had to get the corsrx cleanser from somewhere else
K

Great website

i love this website and the various products offered especially kbeauty i wish the website offered more information such as what products can be used together and what should not be combined as i am aware that some chemicals should not be mixed would be nice if this incorporated into the website
R

I ordered from Skin library for my

I ordered from Skin library for my friends birthday but delivery is not fast Customer services is very kindly

About Skinlibrary

Shop the best in Korean skincare products in the UK Create a cruelty free skincare routine 10 OFF your first order free delivery on UK orders over 25

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