Soleheat Reviews

Sole Heat - Underfloor Heating Supplier

soleheat.co.uk
4.43
81 reviews
Great Rating
Based on 81 user experiences

Rated 4.43 out of 5 by 81 Happy Customers

74.1%
12.3%
3.7%
2.5%
7.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
K

Very helpful customer service explained complex situation very well

Would definitely recommend this company I spoke with Aaron about an issue left by some builders who had used a Soleheat system but taken elements of the system off site He spent an hour and 20 minutes on the phone to me and helped me to understand the situation fully I found him really helpful knowledgable and kind The world needs more people like him
J

Really pleased

Looking for underfloor heating system got really good initial service free bespoke plans next day and competitive quote Great quick response to my questions Have placed the order right away feel very reassured about the product and ongoing support Thank you
M

Impressed with good old fashioned customer service

Ordered from this company and admit I was a bit apprehensive as not used them before Need not have worried everything arrived as advised We did have one damaged item but this is where the company totally impressed me no argument they apologised and new part arrived next day Excellent first class service
L

Sales guy was great and knowledgeable

Sales guy was great and knowledgeable about product over the telephone kit arrived next day all compete easy enough to lay fit fill Pressure test port a little tricky to attach to but help and assistance over the phone soon solved the issue I would recommend to anyone with a little knowledge of plumbing who wants a quality diy kit Wear gloves if you don t have a staple tool as my thumb is still numb
S

SoleHeat Deliver

Used SoleHeat for ProCrate Underfloor heating Egg Crates - fast delivery easy to deal with Company who laid the UFH pipe were really impressed with the time they saved compared to pinning to Insulation boardsWould definitely use again and recommend Many thanks
J

Excellent in every way

100 customer focused Aaron was really helpful and patient with all the changes we made Nothing was too much trouble at any point and he responded to messages quickly to make the buying process so smooth Great product at an excellent price Could not recommend enough
C

Since buying from Soleheat for my UFH

Since buying from Soleheat for my UFH project I have found dealing with both Aaron and Brett 2nd to none Very professional and knowledgeable too Resolved a couple of issues straight away 1st was damaged item clearly as a result of Delivery firm and not Soleheat Item sent and received next day 2nd months later was a faulty flow regulator which was also dealt with efficiently and sent out for next day delivery Would highly recommend Soleheat Excellent customer service
T

Great service price and prompt delivery

Prompt quotes and re quotes I had four in total each was returned within 24hrs sometimes even sooner The quotes were itemised and drawing of the pipe layout provided each time To add to the awesomeness the price was fantastic much lower than other companies that quoted The delivery came on the day and date specified I
I

Great service

Easy to navigate website I asked a question via live chat anbout a wet kit and then spoke to a sales representative on the phone I asked some technical questions and the sales representative answered them all My order was placed around 1pm and was delivered to site next day just before lunchtime Great service
I

I have ordered a number of times from

I have ordered a number of times from Sole Heat Great advice very responsive competitive price and prompt delivery Certainly will use them again

About Soleheat

Sole Heat provides underfloor heating kits direct to customers and trade. We offer free CAD design for all projects and next day delivery within the UK. We won’t be beaten on price.

United States

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