Swanswaygarages Reviews

Customers are valued

They clearly value their customers within the Swansway group I have visited 3 locations Crewe Stafford and Manchester and always received good service From the smile of the receptionist the prompt and courteous service of the staff to the quality of the work carried out

Best Jaguar dealership

Can t fault this dealership Every Time I visit I always get a 5 service Nothing is to much trouble Car always returned immaculate inside and out Kat on service desk is always a pleasure to do business with Is a credit to dealership to be fair All the staff to be fair are friendly and always willing to help Probably the best Jaguar dealership in Cheshire No is the best dealership in Cheshire 10 10

Professional Service

i would like to thank Alex and Neil for the attentive and professional service they gave me in purchasing my vehicle from Stoke Audi from the moment of choosing the vehicle all the way through to collection Alex went through all the controls in the vehicle and also set my phone up

Satisfied customer

Many thanks to Dan Telfer Carlisle Audi for the positive experience we recently received when purchasing a new Audi Q5 40TDI From deciding on model in August 2023 through to delivery at end of December 2023 the service we received was faultless Dan was both efficient and knowledgeable as he guided us through our requirements not only on features and specs but on finance and ownership What could have been a daunting experience was a pleasure as the whole team were friendly and welcoming

Great Customer Service

We visited to look at a car we had seen online and first met with the very friendly and welcoming Receptionist We then met with Gordon Collison who gave us some great information on the car we were interested in which we then purchased We also met with Gordon s manager following our purchase which was a nice touch Gordon was very friendly helpful and supportive as well as genuine in nature making this a much more enjoyable experience all of which will lead to us returning in the future

Went in for a recall on a 2012

Went in for a recall on a 2012 Defender The staff were helpful and efficient The job took a little longer than anticipated but that was due to the nut and bolt corrosion The defender was given a full clean before being returned to me I would highly recommend this dealer

Resolution of concerns

Check in was quick and informative Talked through the issues to be looked at in the service and took my concerns which were then resolved when the vehicle was looked at Problem was successfully resolved very quickly Service agent very helpful and knowledgeable

Purchased a car at the audi Swansway

Purchased a car at the audi Swansway garage local to me From first viewing the cars to the buying process i can say that the sales rep was polite kind and understanding The rep was Lee who could not do anything more for us in respect of exchange knowledge of car and the process of buying the car Parting words once we collected the car was any other issues please contact me Thank you Lee

Justin Andrew

Just like to thank Justin also Andy on Commercial they both have been exceptional in my purchase of the new VW Caddy Very professional and considerate to the type of vehicle that I wanted due to the many types of specification Nothing was a problem to them and cannot thank them enough I would definitely purchase another commercial vehicle through these two guys