Fish-bros Reviews

Great Customer Service and Cars

Just purchased a car from Jack Jones at Fish Brother Peugeot in Swindon and got to say they were great Excellent showroom with social distancing simple to arrange test drive and worked out a good deal for both of us Collected car today and it was very simple and easy to do Jack made sure I knew my way round car and set up the road tax before I left Whilst I wont be taking car back for servicing as I live 60 miles away I will recommend them to anyone

Excellent service from start to finish

Excellent service from start to finish highly recommend My personal sales advisor Michelle Barr from the Swindon branch was so helpful Would happily use again if needed in future Arthur De Guzman

Lexus Swindon

Lexus SwindonBought my first Lexus NX a from Fish Bros in Swindon Although 95 miles from my home it was worth it for the experience My salesman Antony was extremely helpful and professional with no hard sell received the part ex I had calculated and the handover was very straightforward couldn t be happier Will definitely be using Fish Bros Lexus for my future car purchase

Jamie was honestly the most genuine and

Jamie was honestly the most genuine and honest saleman I have ever with He was quick to respond helpful and not pushy

Purchased a new Toyota Rav 4 Hybrid

Purchased a new Toyota Rav 4 Hybrid Fish Brothers in Swindon sublime experience cannot fault them A big thank you to our sales person Molly

good service from excellent team

good service from excellent team i will definatly be comming back here for my next fish and chips

I purchased a used Renault Clio today

I purchased a used Renault Clio today from Fish Brothers Peugeot Swindon I received excellent customer service throughout the whole process Michael the Salesman couldn t do enough and made this a stress free purchase

I dont recommend this company

I dont recommend this company i bought brand new Honda HRV and it was without foot mats and when i complained its without foot mats sales guy told me its an extra feature Its a basic thing in a car i bought Audi and Mercedes and everything was included If these were not included i should been told in advance

I bought a 4 year old Toyota Aygo from

I bought a 4 year old Toyota Aygo from them in Swindon they promised new mats spare key some dents need painting and fixing delivery on a Sat mobile phone stand dents and the scratches and dents were all supposed to be completely fixed spare key new mats phone stand as well as a full tank of petrol 70 full in reality Reality was different delivery was late so I lost money on a residential parking permit and insurance The things I mentioned weren t all delivered but sales talked very well though They could have resprayed it all with the delay Caveat Emptor Buyer Beware If they promise a lot Well They seem keen on selling extra warranty but bear in mind the service level and broken promises we did get a 50 pound coupon oh it doesn t seem to work so no compensation at all

Bad Service Costly irresponsible and misled to pay more

My personal experience and review - Service for 60K miles paid 597 service price 332 00 tyre replaced Issue after service - tyre bulged driven to fill fuel Original tyre cross climate service center replaced with Nexen without consulting Issue blamed on driving Paid extra 54 to get that damaged tyre replaced Oil leakage issue was investigated on 25th Oct Email from Service Center On inspection of the oil leak we have found oil leaking from induction hose seeping out exhaust cam sensor This could be caused by a turbo breathing problem We would first start by recommending to replace the turbo to intercooler hoses induction pipe then review the issue If a new turbo is required the cost would be 1900 00 The cost of replacing the turbo to intercooler hoses induction pipe 566 00 Service center provided me options to work through for fixing the oil leak with the high expenses The choice for me is to go with replacing the hose pipe and if the problem is not fixed then the turbo - technical team was not capable of finding the root cause I took the vehicle to a RAC approved service center who identified the broken hose pipe replaced it The total cost towards the oil leak investigation and fix replacing rear brake pads and MOT cost me 346 pounds The car is running great - no issues I did not have to worry about how to work through the steps to fix the problem - that is for service centers and the reason bringing the car to them While the cost of working with service center is way too high for service totalled 597 44 including the repairs and then the tyre bulge that cost me additional 54 pounds I even met fish brothers kia sales team to sell the car but the valuation was disappointing and they reduced 2000 pounds citing turbo issues Reply from fish bros service Manager We have provided you with a cost and advice that has allowed you too make an informed decision at no cost to you I can confirm that I am happy with the quotes and service provided and hope your decision to have work done elsewhere works out well for you Summary 1 Cost of service is high2 Wont ask you what tyre to fit issue of tyre bulge blamed on driving while the car was driven only to fuel station 3 Service center not capable of finding root cause provides expensive troubleshooting steps to customers Also concerns when you are dependent on the car and when MOT is due in couple of days you are tightly locked