Syncios Reviews

Read before you spent money on Syncios Mobile Data Transfer software

When I bought two new phones for myself and my daughter I needed a quick and simple solution to transfer the data clone the phones from my old phones Samsung A5 phone Android 8 Samsung A20 Android 11 to new ones OnePlus Nord Android 11 After very pleasant experience with CopyTrans software for iPhones I decided to find a similar solution for Android based phones Syncios came as a top rated software for doing this as according to their description exactly what I wanted The trial version would only allow you to copy a few items so I bought a lifetime licence for 35 94 on 17th of December 2021 After spending about 2 hours I have managed to backup my data from one phone then 2 hours later from another one It took about the same time to restore the data on new phones And it this point I realised that the data were not cloned as expected yes the contacts sms messages and call logs were transferred but nothing else was properly copied The whole photos were dumped into a single folder which software created on the phone exception are screenshots no any custom folders in a camera roll were preserved Apps were transferred but without any settings or data After resetting new phones I have tried the process few more times thinking that I might missed something but had no luck Basically after spending about two days trying to clone backup restore my phones I gave up did all the data transfer manually and installed my apps Being completely unsatisfied with the product I have asked the company for a full refund on 26th of December 2021 and uninstalled the software from my PC Now the company replied and asked me to engage with a troubleshooting of their software Unless I do what they ask and provide the information needed they are not going to refund me also stated from their terms and conditions - We do not accept a refund request due to technical trouble with the customer refusing to cooperate with the Syncios support team in attempts at troubleshooting by declining providing detailed descriptions and information regarding the problem or refusing to try to apply the solutions provided by the Syncios support team First thing is that after wasting so much time I have already transferred the data to both phones and I am not in the position of repeating whole process again I do not think any person would be keen to engage in a troubleshooting process unless they have plenty of spare time on their hands and or very interested in this exercise I am very sceptical on the positives reviews this software received and many recommendations A refusal to do a full refund to a very unsatisfied customer and forcing this customer to get involved in a troubleshooting process when it is clear that it is very difficult to achieve data has been transferred manually already and it very time consuming rings the bells aloud I my opinion if you really have a good product then a one off unsatisfied customer is not really a problem I lost the money buying a product which did not provide a swift solution as they claim One Click Phone to Phone Transfer - Simple Quick Safe and therefore it is not fit for purpose in my opinion