Imazing Reviews

Re Activation

Asked a question about activation on new computer answered very quickly and done Great company thank you

great help

I had trouble downloading an app that does not save data to cloud Not only did Imazing do a great job they had great instructions which I messed up reading lol So when I contacted their support team great job of following up and helping as well

Excellent Software

I have found the software to be extremely useful for providing court accepted evidence of text messages in a civil case During the process I had a blue screen failure and could not delete my license from the old operating system The company quickly switched my license to the replacement OS on the same hardware

Hopefully

After a HD breakdown my license for imazing seemed to be lost I tried the customer service - without much hope expecting waiting hoping praying - but imagine my surprise a kind human being answered within 24 hours and JUST SOLVED THE ISSUE without further ado Thanks go out to Arman

I needed to back up my wife s

I needed this to back up my wife s iPhone and mine All went well I was able to back up the data as needed I reached out the technical support because I did not see how to do a step Within thirty minutes Arman answered back with the solution I give this vendor a thumbs up with the software and support

iMazing license issue

I had an issue with the iMazing license after I had to reinstall Windows I contacted the company via email explaining the situation and they rectified the issue with a couple of hours of me sending the email I ve dealt with a number of corporate companies in my professional career that would do well to take lessons from iMazing in how to deal with customer issues Excellent service

I upgraded my computer from Apple Intel

I upgraded my computer from Apple Intel to Apple Silicon M3 In there process I did not de couple my iMazing app In starting up the new computer I was notified that I must do that in order to initialize the iMazing app on the new computer I sent an email to support asking for help and they immediately responded by re-authorizing their app on my new computer Excellent highly responsive service

Very happy with customer support

Very happy with customer support Got a reply with the info that solved my problem within maybe 30 minutes This is great software and from a great company