Taurus Reviews

My daughter broke an iPad on a recent trip and on returning home when I phoned the number it put me through to Taurus who directed me to fill in the claim online Reading the reviews here made me nervous that I d ever see my money again I m here to tell you it was fine I filled in all the details required on the form and the claim was approved without any issue Subsequently they said this had been a mistake and I needed to provide a boarding pass although there s nowhere on the form to do this but having done so the claim was once again approved I called them about this last thing as I had already taken the device for repair and spoke to someone in a relatively short time with no issues resolving They directed me to take the iPad to my nearest Apple store and pay for the repair and they would reimburse Made my claim on the 16th and the money is back in my account today the 27th So for those reading all the negative reviews just a bit of balance

Damaged my phone due to falling over my claim was accepted promptly and dealt with by the team without hesitation upon all necessary paperwork being uploaded I had a query regarding uploading invoices for repair work and my call was handled by Jonathan The customer service received form Jonathan was absolutely brilliant very clearly spoken and helpful in answering all queries raised An asset to their customer team

Professional and sorted the problem out that I needed help with efficiently Would highly recommend to any one who needs to insure their phone r laptop equipment smoothly done thank you

Super fast service Incorrect handset sent initially but issues resolved very quickly and new handset received in good time Great insurance services so glad that I went with this company

I already have a gradget insured through the post offic for 2 years now and have not had any problems so far I recently got in touch and spoke to Mandy who was incredibly friendly and helpful and helped me find the best and cheapest way to insure an additional gadget Very fast responses too Thank you

Excellent service took less than a week from start of claim to my phone being replaced Only issue I d say was that the replacement phones fully charged battery capacity was considerably less than the phone I sent away

Post office insurance is easy service and the service is also incredible best gadget insurer out there All online questionnairea to fill out no phone call to agents on the phone long as your case is genuine

Twice I have ruined my phone First time It ended up in the sea and this time cucumber water Unfortunately Apple haven t seen fit to protect the iPhone XS from either eventuality Luckily though I had the foresight to insure my gadgets with Taurus or Switched on as I know them From start to finish the process just worked They even have live chat where the people who answer actually help If only the banks and telecoms companies could learn from this Anyway the policy was worth every penny and more but don t put the cost up that s not what I meant and has now saved me two yes two iPhone XSs

Very good service professional and quick response I scheduled the repair very quick and got the cost of it reimbursed after 3 working days I m very satisfied with them I hope I do not smash my phone anymore but if I do I will definitely contact them again

Very fast to accept claim on my damaged phone Went to apple made appointment had phone replaced same day and sent invoice to Taurus mobile insurance and within 24hours notified payment will be in account within 2 days and they were correct