Taurus Reviews

Taurus Insurance Services - Home

taurus.gi
3.85
111 reviews
Great Rating
Based on 111 user experiences

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Rated 3.85 out of 5 by 111 Happy Customers

54.1%
18%
4.5%
4.5%
18%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 110 reviews

Customers consistently report a hassle-free and fast claims process with excellent customer service from Taurus. The majority of reviews praise the quick approval and resolution of claims, often resulting in timely replacements. While many find the service efficient and reliable, some negative reviews highlight experiences with delayed processing, requests for excessive documentation, and issues with replacement device quality. Overall, the positive experiences with speed and service outweigh the negative feedback.

What customers love
  • Fast claim approval
  • Hassle-free process
  • Quick replacement
  • Helpful advisors
Common concerns
  • Excessive documentation
  • Delayed processing
  • Poor replacement quality
  • Unexpected costs

Last updated 3 months ago

W

Highly recommend

Excellent service My claim has been sorted They couldn t get a like for like so they gave me the current market value Which I m absolutely thrilled withThanks Taurus
N

Swift and hassle free

Swift and hassle free assessment decision and resolution Would recommend To say any more than that would just be waffle
M

A friend recommended me to this service

A friend recommended me to this service after i had not protected any of my gadgets The claim process is very easy and hassle free Also you are not in a contract so you can cancel at any time Which for me was very convenient
C

Accepted my claim instantly

Accepted my claim instantly Easy and simple form to complete New replacement phone came within a week Great response to any questions I had
C

Quick and easy service highly recommended

Completed an online form sent my phone off and was sent a brand new one a week later Fantastic service easy to use and highly recommended
L

The most fuss free application made

The most fuss free application made ever so easy people were lovely to deal with an even helped me with the technical side
N

Customer service was excellent and

Customer service was excellent and Mandy dealt with my claim super quickly And approved my claim immediately She was also really lovely Thanks Mandy
A

Great Service

Great Service was told 10-14 days from when they received my phone which was understandable due to Covid19 5 days after I had sent my broken phone I received my repaired phone back Thank you
O

My experience with them was smooth and

My experience with them was smooth and good despit taking little longer to reinburse but it was done smooth and professionally i highly recommand and will be using it in the future i had my phone damaged submitted all documetns they approved it then i fixed it at samsung directly then the insurance company reinbursed They offered a great service and they always responds to emails i was highly satisfied
D

Excellent service having recently

Excellent service having recently damaged my z fold 3 which required a inner screen replacement phone was sent to recomended repairer as requested by taurus insurance received back fully repaired to an excellent standard within 10 days i cannot fault the service i received and the easy claims process Can recommend using taurus insurance

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