Thedirectoryguys Reviews

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thedirectoryguys.co.uk
3.90
110 reviews
Great Rating
Based on 110 user experiences

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Rated 3.90 out of 5 by 110 Happy Customers

54.5%
18.2%
4.5%
8.2%
14.5%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 110 reviews

The reviews describe a very positive overall experience with The Directory Guys, highlighting significant improvements in Google rankings and business growth. Clients frequently praise the responsive, helpful, and professional customer service provided by specific account managers. Many reviews note successful outcomes and tangible results from the SEO and verification services. A small number of critical reviews mention issues with verification delays, aggressive sales tactics, and misleading promises, representing the main areas of dissatisfaction.

What customers love
  • Helpful account managers
  • Improved google rankings
  • Great customer service
  • Professional team
  • Responsive support
Common concerns
  • Aggressive sales tactics
  • Slow verification process
  • Misleading promises
  • Subscription cancellation issues

Last updated 3 months ago

N

Georgia from the Directory Guys

Georgia has been very helpful and easy to contact The instructions given to us to help get their system working well for us have been clear We re very optimistic the Directory Guys are going to be a worthwhile investment in our business Thank you
S

Jayde and all TDG team

Jayde and all TDG team have been fantastic for my business which increased in more clients Dedication and look after me it s unbelievable10000000 Recommended
V

I ve applied for their services

I ve applied for their services recently but I m already satisfied by how I was treated since the very first contact till now Georgia my account manager is a very nice person who follows me up and deals with my profile thoroughly
J

Jess is super friendly and informative

Jess is super friendly and informative and shows genuine interest and care in your business I ve just started my journey with the directory guys and I m looking forward to the next steps Thanks
M

Shaheem

This company is doing so well with looking after my business I m so glad that shaheem is my account manger she is easy to talk to and has great manners and patience she makes sure that my business is up to date with all the small details she does a fantastic job and she s always advising me to do this that with my business Keep up the good work shaheem so glad to have you as part of the team Thank you
S

Very happy

Overall I am very happy with the customer service In particular Tia has been excellent She has kept me informed and is a willing listener which is especially important as many of us may not be particularly technical or up to date with platforms like Google etc
P

Spoke to shanell today helping me with

Spoke to shanell today helping me with my business got to say very very helpful infact going above and beyond to help me I m very grateful 5 stars from me
T

After a struggle with google to get

After a struggle with google to get verified the star of the show was joya who pulled through and made the effort for me to get up and running shout out to the directory guys
R

I have been with The Directory Guys for

I have been with The Directory Guys for a good few years and have always pleased with the results they achieve in highlighting my businesses on Google A special thank you to Sophie as well as the rest of the team for the exceptional customer service provided each and every time
J

I can t recommend this company enough

I can t recommend this company enough I had a quiet massage studio with several five star reviews but only 2-3 customers a week It took a few months but The Directory Guys have transformed my business I now have so many clients that I have been able to adjust my hours and spend more of my evenings and weekends with my family My personal assistant is Karla and she is very personable and helpful The service isn t cheap but it is totally worth it

About Thedirectoryguys

The Directory Guys was founded as an answer to the growing frustration most local business were experiencing in being disadvantaged on the web. With over 20 years experience in local business...

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