Theopticshop Reviews

Sunglasses - Prescription Glasses - Ray-Ban - Oakley - The Optic Shop

theopticshop.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

The optic shop receives consistent praise for fast delivery, excellent customer service, and good value, while concerns about product quality, inaccurate prescriptions, and return policies are frequently reported. Many customers highlight competitive pricing and helpful staff, but several reviews mention issues such as wrong items sent, poor quality control, and difficulties with returns, especially for prescription lenses.

What customers love
  • Fast delivery
  • Helpful customer service
Common concerns
  • Wrong items sent
  • Faulty items
  • Return issues

Last updated 4 days ago

L

Great price

I tried on a pair of frames from an opticians and they fit beautifully which is a rarity but the price was a bit high for me I searched the internet to find a cheaper pair and The Optic Shop looked like the best match for me The frames were 120 cheaper and delivery was very quick I decided against purchasing lenses as I didn t feel confident I could get the prescription right so got a local optician to order the lenses I wanted lightweight and with a vdu film I would happily recommend and purchase from The Optic Shop
B

Good price great service 5 stars

Best experience I ve had ordering online in some time Definitely be ordering from here again
M

Very easy site to order from

Very easy site to order from Excellent customer service very quick delivery
R

Excellent service in all areas

Great prices attentive staff a rarity in online shopping platforms and quick delivery I wouldn t hesitate to either buy from them again or recommend to friends family colleagues absolutely fantastic all round Thank you
C

These guys are exceptional

My 3rd time of using The Optic Shop and it certainly won t be the last Absolutely spot on excellent service and nothing is ever too much trouble for them All staff really helpful and offer great advice on all of their products This time around I dealt with Chris the lens man and he couldn t have been more helpful If you re looking for new glasses designer sunglasses or anything in this field then my advice is stop looking and use The Optic Shop
E

Excellent service Lots of info on the

Excellent service Lots of info on the sunglasses and l was able to measure and compare with the old ones l had Delivery was quick Would highly recommend
S

Fantastic

I wanted to replace my glasses with the same model which I had broken and The Optic Shop not only had them two-year-old model but at a really good price They came almost before I blinked and I couldn t be happier Would definitely recommend
K

Great products

Great products at reasonable prices Customer service was also excellent Would definitely purchase again and recommend them
C

Helpful customer service and quick delivery

Initially I had some problems with the lenses that arrived with my glasses and I had to return them but customer services were very helpful and this was soon rectified - even with a complimentary lens coating when I needed them replacing Within a few days I had the glasses back and they were perfect Thank you to Ieaun
A

Great service

Have had my last few prescription reading glasses from optic shop and always get great service and fast delivery would always recommend them to friends

About Theopticshop

Shop our full online range of Ray-Ban, Oakley, Gucci and many more prescription glasses, sunglasses, snow goggles and helmets for men and women.

United States

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