Thomann Reviews

Europe’s Largest Warehouse

thomann.de
3.55
137 reviews
Great Rating
Based on 137 user experiences

Rated 3.55 out of 5 by 137 Happy Customers

42.3%
13.9%
14.6%
14.6%
14.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
D

Great customer service

I look at lots of sites and even though they are in Germany things turn up surprisingly quickly and usually cheaper as well
S

Perfect

Thomann has shown twice recently that they have great customer care For repair-service they ended up sending me a new product that was a very generous solution for the problem I ve been a customer for many years and have ordered many things so maybe that helps but still great store
R

Easy site to spend my money

Very serious company always smooth and fast no bad surprises Thank you
C

Quick and Easy to order

Always an easy site to spend my company s hard earned money Very trust worthy with great customer service
W

simply the best online musicshop

Very competitive price clear website information quick and easy to order Long guarantee and clearly described terms
P

All the contacts did find a positive

All the contacts did find a positive answer and everybody is available and there s always someone to help I have had no problems with Thomann even in terms of counseling with tough questions In this impersonal realm of ai preformated answers it sound like a miracle
A

Excellent

I have never had problems trying different products when ordering from Thomann Super service - no problems neither with devliery neither with returns Hope it will be like that forever
C

Great place to buy budget guitars

I bought a B-stock Harley Benton TE-62 for a reduced price It arrived quickly in excellent condition I can t even see why it was B-stock It was well setup too I will make a few minor adjustments but that s normal Very happy
D

Brilliant guitars

I bought another Harley Benton guitar 6 weeks ago a Harley Benton JA-60CC Shell Pink my god what a beautifully made guitar perfect in every way not one blemish as usual sounds brill and is another lifelong keeper to add to my growing guitar stable love it thanks again Thomann for making me smile on an unboxing and for this excellent guitar love you guys gals take care and stay safe all xx
V

The one stop shop for guitar and related gear

I have purchased 8 guitars from Thomann in the last 2 years and I am immensly satisfied with their services If you have any issues with your gear they are immediately there to help you you are also covered by the 30 day no questions asked money back guarantee I have had a guitar that was replaced for quality complaints - it went smooth Once I asked for the refund - no problems They boast with literally the best customer service I have ever met in any industry - second to none I am very happy with these guys this is my only place where I buy gear from I wholeheartedly recommend them to anybody

About Thomann

www.thomann.de - The Online Shop of Europe's Biggest Retailer of Musical Equipment

United States

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