Thomann Reviews

Europe’s Largest Warehouse

thomann.de
3.55
137 reviews
Great Rating
Based on 137 user experiences

Rated 3.55 out of 5 by 137 Happy Customers

42.3%
13.9%
14.6%
14.6%
14.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
T

Great website and easy to order

Really well laid out website and easy to order and was made aware that customer service is great with Thoman
D

Highly recommended

I often buy from Thomann and the service is always fantastic Never had I a problem with a purchase prices are in line if not cheaper than elsewhere and the staff may answer all sorts of technical questions Highly recommended
W

The 3 year warranty has saved my

The 3 year warranty has saved my speaker at no extra cost One day my Presonus Temblor T10 subwoofer stopped working and switching the fuses didn t fix the problem but after a quick email exchange and a support ticket on their website I got a pre-paid postage slip and had the speaker sent fixed and returned in just 2 weeks Excellent customer service
J

Clear and trustworthy

I have used Thomann music for advice and have bought a couple of things music books and a trombone mouthpiece I have always received clear advice and a first class friendly service
N

So impressed I had to have another

The ordering process is straight forward with no issues I purchased the JA baritone guitar just a few weeks ago and once I saw for myself the quality of HB instruments and the price I was sold on the 69 thin-line t-style
S

Excellent service once again

Excellent service once again Wanted to edit my order but it was too late Instead they gave me a code for free shipping so I was able to order the stuff I forgot with no extra cost
A

Thomann is always amazing

Thomann is always amazing I bought all my equipment 5 guitars included from them The Harley Benton brand is a real bargain and the couple of times I had a minimal issue I was very well sorted no questions asked On top of that you will be buyin from an european family brand
S

Guitar

This is a copy of the email I sent direct to Thomann today Many thanks for my guitar which I received yesterday I am well pleased with it I would like to add that I am very impressed with your organisation s excellent customer service and would thoroughly recommend your company to others
M

Great Experience with Thomann

The communication from this company is beyond excellent I imported a guitar which i was very nervous of doing It was a painless procedure from start to finish The guitar arrived by DHL couriers with tracking and on time Highly recommend this company
L

Easy to use site

So easy to order what I want and refreshing to see prices already include shipping so no nasty surprises at checkout Plenty of payment options to suit everyone I used PayPal which was super easy

About Thomann

www.thomann.de - The Online Shop of Europe's Biggest Retailer of Musical Equipment

United States

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