Tokentax Reviews

TokenTax | Crypto Tax Software and Accounting

4.37
75 reviews
Great Rating
Based on 75 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 75 reviews

Reviews consistently praise TokenTax for exceptional customer service, expertise in DeFi and crypto taxes, and reliable support, with many users highlighting responsiveness and problem resolution. Several users also note the software's ability to handle complex multi-chain and multi-exchange transactions accurately. A minority of reviews report issues such as buggy software, missing cost basis, slow support, high pricing, and no refunds, indicating mixed experiences with usability and value. The themes of customer service and DeFi expertise appear frequently across multiple reviews, while pricing and refund policies are recurring concerns among dissatisfied users.

What customers love
  • DeFi expertise
  • Professional team
Common concerns
  • Expensive pricing
  • Buggy software
  • Missing cost basis
  • No refunds

Last updated 1 week ago

A

Amazing Customer Service Comprehensive Crypto Tax Software

I was pleasantly surprised by the amazing customer service at Token Tax I have tried a couple of crypto tax software companies and have given up because whenever there was a problem there was little to no support In addition they didn t support all exchanges and wallets Token tax supports all exchanges decentralized centralized small large and all wallets It is very comprehensive Also I am not tech saavy so was intimidated by the process but the support team patiently helped me every step of the way I couldn t have done it without them To anyone wondering what crypto tax software to go with trust me it s Token Tax
D

I have used TokenTax for 2 years in a

I have used TokenTax for 2 years in a row and they have been great both times I used their VIP service this year since I used a number of different chains and had some non traditional transactions The team was responsive professional and knowledgeable shout out to Ana I would 100 recommend their service for any level of crypto tax help
Y

Elle s tax support is like no-other

Elle s support is like no-other We had a smooth experience with Token Tax Quick personalized and detailed responses to help finish your crypto taxes correctly Thanks for your time that kind of service is really hard to find in any industry
C

How do I love thee

How do I love thee Tom is the absolute greatest I am 80 years old and a rookie crypto investor I had no idea how to compile my pages of notes into a report for our accountant So frustrated - I was just going to have a friend help me sell all of my meager assets and hope that I could stay out of IRS prison and get this my first and last year over with Instead my friend recommended Token Tax and I was so pleasantly surprised with the kind help I received Personal touch is missing from the digital world Tom saved the day This is your best resource -
S

Beyond Grateful to the TokenTax Team

I am so thankful for Elle Daniel Darren and Zain for getting me over the tax goal-line There is never any fun when preparing for the anxiety-inducing tax work This Team held my hand through the entire process and made sure I was prepared for the next step They listened to every need and executed beyond my expectations I will be a customer again next year and so should you
D

Excellent company

Excellent company very very helpful The issues with cost basis are tough but their team is very helpful and knowledgeable with this 2021 was just a crazy year related to defi and staking and farming so there will prob be some work there needed but their team was excellent to walk me through it in chat Very much recommend TokenTax it helped me a ton
S

Elle from TokenTax was unbelievably

Elle from TokenTax was unbelievably helpful to me in completing my 2020 crypto taxes I had many problems but she was able to help me fix them She showed tremendous patients and professionalism I will definitely keep TokenTax probably as long as I trade cryptocurrency
C

Phenomenal crypto tax service from the sharpest team in crypto

I recently started working with the team at TokenTax to reconcile transactions and to file my tax returns My only regret is not having discovered TokenTax years ago They are undoubtedly the sharpest team in the industry Their expertise and customer service is unmatched The TokenTax platform UI is user friendly and uploading transactions tax docs is a breeze Pricing is very reasonable and well worth the value they deliver If I had questions the team was always available to discuss If you re looking for a full-service turn-key crypto tax firm then look no further I highly recommend TokenTax
R

You guys are great I needed alot of

You guys are great I needed alot of help because alot of transactions showed 0 cost basis unbelievable Robin and Lance figured it all out well worth the Xtra to use the white glove service Thanks to everybody at Token Tax
B

Token Tax is hands down the most

Token Tax is hands down the most phenomenal tax service I have veer used crypto or otherwise The staff in all departments are beyond helpful and really take the time to explain how the process works as well as help you identify any potential errors and issues I will be using them every year going forward as they have more than earned my appreciation and respect
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