Tokentax Reviews

TokenTax | Crypto Tax Software and Accounting

Crypto tokentax.co
4.37
75 reviews
Great Rating
Based on 75 user experiences

Rated 4.37 out of 5 by 75 Happy Customers

80%
2.7%
1.3%
6.7%
9.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 75 reviews

Reviews consistently praise TokenTax for exceptional customer service, expertise in DeFi and crypto taxes, and reliable support, with many users highlighting responsiveness and problem resolution. Several users also note the software's ability to handle complex multi-chain and multi-exchange transactions accurately. A minority of reviews report issues such as buggy software, missing cost basis, slow support, high pricing, and no refunds, indicating mixed experiences with usability and value. The themes of customer service and DeFi expertise appear frequently across multiple reviews, while pricing and refund policies are recurring concerns among dissatisfied users.

What customers love
  • DeFi expertise
  • Professional team
Common concerns
  • Expensive pricing
  • Buggy software
  • Missing cost basis
  • No refunds

Last updated 1 week ago

B

I m a retired CPA

I m a retired CPA I ve used TokenTax for three years now and I can t recommend them enough My account manager Sam is simply amazing She take her time going through my complicated crypto transactions and is very helpful when asked questions by my external accountants even on weekends The other support staff are excellent as well
M

Very helpful

I needed lots of help to import data from different exchanges The service I received from Robin at Tokentax was excellent She replied to my inquiries right away and was very helpful
A

I ve had a very good experience with

I ve had a very good experience with tokentax if you do defi I believe they are the best platform out there I have used a few before The best part is their customer service they are very well trained and knowledgeable and always get back very quickly I have used them for about 3 years now
T

VIP user since 2020

I ve been with TokenTax as a VIP since 2020 and they ve been amazing especially with my complex crypto transactions They ve handled everything perfectly even helping me fix my 2019 taxes after an IRS issue Their customer service is awesome always fixing any problems and answering my questions clearly I ve seen their platform get much better over time making it easier to use If you re not dealing with a lot of DeFi or NFTs on different networks their Premium plan should work great for you
A

Excellent crypto tax service

I ve been a VIP subscriber for TokenTax for the past 3 years and have had them file my return for me They have helped me reconcile very complex multi-chain and mulit-CEX transactions Highly recommend their services

About Tokentax

Crypto tax software, but also a full-service crypto tax accounting firm. With us, you can track gains, calculate taxes, and generate tax forms.

United States

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