Tokentax Reviews

TokenTax | Crypto Tax Software and Accounting

Crypto tokentax.co
4.37
75 reviews
Great Rating
Based on 75 user experiences

Rated 4.37 out of 5 by 75 Happy Customers

80%
2.7%
1.3%
6.7%
9.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 75 reviews

Reviews consistently praise TokenTax for exceptional customer service, expertise in DeFi and crypto taxes, and reliable support, with many users highlighting responsiveness and problem resolution. Several users also note the software's ability to handle complex multi-chain and multi-exchange transactions accurately. A minority of reviews report issues such as buggy software, missing cost basis, slow support, high pricing, and no refunds, indicating mixed experiences with usability and value. The themes of customer service and DeFi expertise appear frequently across multiple reviews, while pricing and refund policies are recurring concerns among dissatisfied users.

What customers love
  • DeFi expertise
  • Professional team
Common concerns
  • Expensive pricing
  • Buggy software
  • Missing cost basis
  • No refunds

Last updated 1 week ago

J

I have been a tokentax customer since 2017

I have been a tokentax customer since their inception working with Andrew and Zac and many more of their team They have always handled my taxes with care and hold my hand for any questions I have had over these past 5-6 years They also handle my dad and brother s crypto taxes as well Happy customer and will be using them for the long haul Many thanks
S

Unmatched service and accuracy

This company is the best crypto tax reporting company in the marketplace I have tried most of the others Their customer service mostly on chat has been exceptionally quick to get back to me with the answers I needed If I could give them 6 stars I would
M

fantastic service

I have had fantastic service from everyone I have dealt with at TokenTax I have learned from them a few things that will help me avoid making mistakes which will greatly simplify my preparation next year
N

Excellent support

Emma from TokenTax provided such great customer service today I wanted to write a quick review as a thank you She was quick to reply thorough in her responses and courteous She was patient and cheerful and went the extra mile by generating a report for me TokenTax platform is generally intuitive and fast but nice to know excellent support is only a click away be sure to enable popups on your browser to enable the chat button in the lower right
F

I ve been using Token Tax for a few

I ve been using Token Tax for a few years now and I m very pleased with the service The dashboard is very easy to use and the online customer service is always friendly and responsive I also found the packages they offer reasonable and look forward to using TokenTax in the future Great service
T

A Seamless Experience in the Complex World of Crypto Taxes

I ve been a dedicated TokenTax user for several years now and I can confidently say that their platform stands out in the crowded crypto tax software market One of the primary reasons I ve remained a loyal customer is their exemplary support team Whenever I ve had questions or needed guidance their team has been right there with timely and helpful responses As for the software itself its user-friendly interface makes navigating the world of crypto taxes a breeze For anyone seeking a reliable and efficient solution for their cryptocurrency tax needs I wholeheartedly recommend TokenTax
J

Invaluable Help for a Novice

Emma was a Godsend to me in determining what I needed how to get the information update the information sending me screenshots to assist me I am a complete novice with cryptocurrency and due to cognitive impairment my husband does not remember anything Emma helped me tremendously to try to piece together what I need to file our taxes She was ever so calm and helpful I will definitely contact her again if I have further questions TokenTax may be a little on the expensive side but considering all the time saved and the hand holding I find it worth it Thanks Emma
H

Good product that can handle all

Good product that can handle all different types of crypto transactions and it continues to improve over time Customer support is really high quality Robin knew every little detail and was able to help me work through some tricky issues
M

4th Year with Token Tax-Simply the Best

I am in my 4th year with Token Tax 5th year upon resubmitting an accurate 2021 return The client service is first-rate Entering data is easy I used another service that calculated my tax liability at over 200k because they do not have the technology and expertise to handle large-volume trading Token tax simply said We can help My tax liability was less than 10 of that number Token tax redid my taxes for the previous year and I now sleeping better Token unbeknownst to me rescued my 2017 return from a fledgling firm and reduced 90 of my gain through tax-loss harvesting Honestly I will not use any other firm
S

TokenTax is a rare find

TokenTax is a rare find they have the experience to handle complicated returns but possibly even more important they are fully committed to providing a seamless and professional experience They have been there for me for my last four returns one of which had a significant amount of trades I can t think of another company who could ve done a better job Thanks again TT

About Tokentax

Crypto tax software, but also a full-service crypto tax accounting firm. With us, you can track gains, calculate taxes, and generate tax forms.

United States

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