Tyr Reviews

TYR Europe Baskets et v tements de sport quipement de natation

tyr.eu
1.57
7 reviews
Poor Rating
Based on 7 user experiences

Rated 1.57 out of 5 by 7 Happy Customers

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K

Worst Customer Service I ve yet discovered

Have ordered a pair of weightlifting shoes I had received recommendations about but even 11 days after ordering them the status is still Processing They have yet to ship the order Their FAQ state that all orders should be shipped in less than 3 business days I ve contacted EU support but to no avail Have received a message of let me check with the team that never received any further attention from their end No replies The next step had been contacting their social profiles and even after doing so on Facebook Instagram I have yet to receive any feedback on my order It seems like they re not present and there is no way for me to reach them I cannot refund my order due to them not even responding to my emails messages To me it seems as if they ve just taken the money and ran away To put it all briefly together the worst customer service is the one that doesn t even exist I ve yet to discover a worse shipping delivery experience online If you order from this site be wary since you may never receive your order At this point I consider it a scam and I d suggest for anyone to stay away from this website
H

AVOID online shopping

I ordered a pair of shoes I was complicated to returen the shoes and in the end TYR just resent my package without opening it I give them up as a future shop at least for online
R

Mockery of European customers

Not selling the cxt-2 after almost 2 months after USA drop Almost no availability Just mockery of EU customere by Tyr this website
M

One of the worst shopping experiences I ve ever had

I ordered a pair of TYR L-1 s about half an hour after I changed my mind so I sent an e-mail to TYR to request a cancellation of the order I got a response a week later at which point the package had already been delivered I couldn t be home to refuse the delivery and UPS delivered anyway Then I submitted a request to return the product which has been stuck on processing for more than a week as well I ve never witnessed such slow customer service They desperately need to hire more people this is unacceptable A little note from the future I have sent back the package close to 3 weeks have passed and there has still not been a refund I really dislike this company a lot Further edit Now they re claiming it hasn t arrived This has never happened to me before so I m very very skeptical Still no refund or solution by TYR Final edit They never offered me a solution So I had to proceed through mastercard Mastercard ultimately decided to grant me a full refund One of the worst experiences I have ever had with any online vendor
G

Worst customer experience ever

I received a pair of shoes I did not order They were also the wrong size and cheaper I sent them several mails asking how to return them No answer
B

Terrible customer service

Have ordered shoes from the site over a week ago now Have looked at the tracking info on the shipping site and the shoes never reached the uk and have been returned back to the tyr warehouse this is due to them not including an invoice They are now not responding to any emails or messages and I m in limbo
M

Amazing customer service

I were to return a speedsuit i bought because two days after i bought it TYR had off on the exact suit I wrote to TYR and without any further issue i could return the suit and get all my money refund If you think about buying from TYR eu i highly recommend it Such a trusted website with amazing customer servive

About Tyr

TYR Europe Baskets et v tements de sport bonnets de bain maillots de bain combinaisons et lunettes de natation combinaisons de triathlon - Livraison gratuite 150 - Outlet - Retours faciles

United States

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Frequently Asked Questions

TYR Sport is rooted in laboratory-driven research applied to real-world performance. The brand focuses on innovation in materials and design to create gear that reduces drag, maximizes efficiency, and performs under pressure in water, gym, or stadium environments.

TYR offers technical swimwear for hydrodynamic performance, durable footwear for stability and power, high-performance apparel for breathability and movement, and accessories to support training and recovery.

TYR footwear includes trainers built for natural movement and stability, such as the CXT-3 Trainers and L-2 Lifters. These models provide durable traction and support for gym and training environments, designed for athletes who demand reliability and control during high-intensity activity.

TYR technical suits and apparel are crafted to reduce resistance and enhance comfort. They are streamlined and functional, supporting a full range of motion while maintaining durability for repeated use.

TYR products are distributed globally through official channels. Customers can access size charts, order tracking, and detailed product specifications online. The brand emphasizes transparency in sizing, care instructions, and compliance information.

About Tyr

TYR Sport: Precision Performance Apparel and Equipment

TYR Sport operates at the intersection of technology and athletics, providing performance apparel and equipment designed to support competitive excellence. Operating under the brand TYR EU, the company focuses on innovation in materials and design for athletes across multiple disciplines. The brand’s philosophy is rooted in laboratory-driven research applied to real-world performance, ensuring that every product meets the demands of training and competition.

Technology-Driven Design

Every product from TYR is developed with a focus on function, from the stitching to the silhouette. The goal is to create gear that moves with the athlete, reducing drag and maximizing efficiency in water, gym, or stadium environments. This commitment to detail ensures that each piece performs under pressure, helping athletes push their limits regardless of the venue.

Product Categories

TYR offers a comprehensive range of products tailored to different athletic needs. The collection includes technical swimwear designed for hydrodynamic performance, durable footwear built for stability and power, and high-performance apparel engineered for breathability and movement. Accessories are also available to complete an athlete’s setup, supporting training and recovery.

Footwear

The footwear line includes trainers built for natural movement and stability. Models such as the CXT-3 Trainers and L-2 Lifters provide durable traction and support for gym and training environments. These products are designed for athletes who demand reliability and control during high-intensity activity.

Apparel and Technical Suits

Technical suits and apparel are crafted to reduce resistance and enhance comfort during training or competition. The focus is on creating streamlined, functional garments that support a full range of motion while maintaining durability across repeated use.

Global Availability and Customer Access

TYR products are distributed globally through official channels, with customers gaining access to size charts, order tracking, and detailed product specifications online. The brand emphasizes transparency in sizing, care instructions, and compliance information to ensure a reliable purchasing experience. Customer service is available for inquiries related to orders, returns, and technical specifications.

Current Promotions and Loyalty Program

TYR frequently runs site-wide promotions, including seasonal discounts on footwear, apparel, and accessories. The TYR+ Loyalty program allows customers to earn rewards on purchases, enhancing the value of long-term engagement with the brand. These initiatives make professional-grade athletic equipment more accessible to a wider audience.