


Based on authentic user experiences
The Lone Haranguer
6733 reviews
N/A
1 year ago
UCH prescription nightmare
UHC will now only fill prescription refills using their own mail order pharmacy OptumRX They have taken away the ability to use a local pharmacy even though they are listed as in-network You are allowed 2 fills locally then you MUST transition to their lousy mail order pharmacy - or pay full retail locally
Jason Sparks
6733 reviews
N/A
1 year ago
Harassing scumbags
I m a SSDI Medicare recipient who NEVER signed up for United Healthcare yet I get constant harassing mailings at least two days per week from these money hungry scumbags Just another amerikkkan scam folks Cover your six because those dopes are desperate to stab you in the back and scam you
Dave Duncan
6733 reviews
N/A
1 year ago
Frauds Hiring people from the Philippines over Americans
About 6 years ago I was illegally put on Medicaid by MDHHS of Michigan They signed me up for United Healthcare without my knowledge or permission When I called them to cancel my membership I was told that I had no legal standing to cancel my membership Today I received information from United Healthcare about Medicare I called to have my name removed from their system All 3 times I was transferred to someone in the Philippines Why is this company hiring people from one of the four worst countries for fraud Hire people who live in the United States
T Wiesner
6733 reviews
N/A
1 year ago
Wouldn t recommend
Wouldn t recommend none of the agents can give a straight answer They can t explain anything on your plan You can t understand all the foreigners and nobody speaks clear English They dont even cover birth control pills like every single other insurance does A very small list and expects you to switch after being on one for years that finally works It shows your benefits cover an office visit but then it doesn t and you have to submit your claim over and over before they finally pay It s a mess and takes hours on the phone to get a clear straight answer Not a good company at all Go with BCBS
Liz F
6733 reviews
N/A
1 year ago
My mom had her Medicare supplemental
My mom had her Medicare supplemental insurance through UHC They auto deducted 292 50 mth from her bank account Mom passed away 2 months ago We called within 2 days to let UHC know We were told it was too late to stop the next auto pay but that they would reverse the pmt within 10-14 days Did NOT happen Called again 3 weeks later Given the same story Still has NOT happened This is a very unscrupulous company Stay away from them I should be grieving the loss of my mom and NOT fighting with this company
Jenna Yager
6733 reviews
N/A
1 year ago
The OTC provider is terrible
The OTC provider is terrible Many products are backordered but they don t tell you unless you call It can take weeks or months to get orders They won t even consider a refund for 12 business days The call center is understaffed and overburdened so hold times even when asking for a supervisor is almost an hour
Walt
6733 reviews
N/A
1 year ago
United Health Care hires incompetent people in droves
United Health Care hires some of the most incompetent people in the work force I have been trying to get a gym nominated for inclusion in the Renew Active program for 4 months and these imbeciles can t get their collective heads out of their rectums long enough to get anything done Unbelievable UHC is the worst
Steve
6733 reviews
N/A
1 year ago
UnitedHealthcare is the worst
UnitedHealthcare is the worst They screwed up my first referral with the wrong condition and lost the second one never arrived I cannot find any record of my last doctor visit but they still want me to pay for it
Sue Smith
6733 reviews
N/A
1 year ago
Over the counter credit are useless
I m trying to buy over the counter products that are approved in my plan via the APP and MANY phones calls to Customer Service and yet EVERY time I purchase them they come out of my Rewards account and NOT out of my OTC account like they should I ve now spent over FOUR hours on the phone with more than SIX people and the answer is TOO BAD SO SAD That s how their computer works and there is nothing they can do to help me What kind of customer service or stupid computer system is this
Scott Olson
6733 reviews
N/A
1 year ago
Don t cover needed surgery
When I poop the toilet is filled with blood A colonoscopy which was covered by United Healthcare revealed polys which need to be removed United Healthcare is denying coverage of the surgery to remove the polys