Veloci-london Reviews

Never buy from here

Firstly the website claims to have 5 stars on TrustPilot When I checked this website last week the company s profile was unclaimed I raised this with them deeming them to be a scam and suddenly it has been claimed I ordered 3 dresses for around 97 and I am thorougly disappointed with the entire service The items took 20 days to arrive despite chasing them up on it and the website saying it would only take 6-8 days It is clear that they came from China and the quality reflects that These items are all thin and flimsy which makes for a very very unflattering fit I could see my belly button through them all I found one of the dresses to also be see-through which is obviously terrible I have requested a full refund from them and am yet to hear back This company is quite obviously a scam I do not reccomend buying from them at all Terrible does not even begin to describe them

They are a scam

Took a few weeks to arrive the items are a different colour to online pictures the quality is atrocious especially for the high prices paid They have given no response to my refund request Stay away from this company

Misleading

I thought they were uk based because they are called veloci London Took 3 weeks to receive looked nothing like the pictures at all I emailed them and was asked to send pictures in so they can help me with the issue I said I want my refund the issue is they look nothing like was I ordered and I ve spent too much to not receive a refund I spent around 90 I ve not received a correspondence since Worst experience ever I want my refund in full

Lack of empathy and understanding from customer service team

I have received an email from them telling me to keep the products and they will give me 10 of 90 as a good will gesture I do not want the products or the 10 I would like a return label to send the clothes back as they look nothing like the pictures on the website and I want my full 100 refund back

0 stars if I could

0 stars if I couldStated on their website the items are linen came to me and it s the most awful polyester material the cheapest material Absolutely ridiculous they re not ignoring my emails

Don t order from here

Don t order from here I ordered because I saw the link from an influencer online they state they ship next day delivery on their website and I ve tried to query this and had no response Wish I d come onto here - just for Trust Pilot reference they re stating they ve got 5 star Trust Pilot reviews on their website and didn t think to check they say they ve got 8 5k surely shouldn t be suggesting this if they clearly haven t Very misleading

Minus 10 stars if I could

Complete and utter scam artists Poor quality rubbish items - I didn t even bother trying them on Requested a return and refund to only be offered 10 and I keep the items disputed and they agreed that I send them back for a full refund to china Don t be fooled by the London title in the name 2 months since sending my items back my messages have been avoided my item is stuck at customs and they re refusing to help in any way shape or form I ve sent proof of postage and still no help or empathy AVOID like the plague I m not holding my breathe for a refund if I m completely honest

I have placed an order and I haven t

I have placed an order and I haven t received any confirmation or any details and I have emailed them several times but had no respond very bad customer service I would like to know if they just took my money and con me

Don t use this company

Don t use this company Reference to London is a con Poor quality products from China that they don t refund on or don t give return address in the timescale they set and it s not worth wasting more money on return post Offered me 10 discount instead of refund Took 10 days to arrive Shoes received in flat pack plastic unbranded and look very cheap Shame I can t add photo Not even sure charity shop will want them Should have checked better before buying Reviews on their website must be fake because they bear no resemblance to reviews on here I expect they will respond to this review with standard request to email them which I have several times