


Modern Stair Railing Designs & Floating Stairs | Viewrail
Based on authentic user experiences
Lisa R
6733 reviews
N/A
1 year ago
Excellent product and outstanding customer service
Customer service is exemplary From ordering through delivery my purchase was managed perfectly The products were explained to me so that I could choose the best one for my environment I was advised when the order was placed when it went to production and when it was scheduled for delivery Even the delivery service was extraordinary I highly recommend Viewrail for anyone seeking an excellent product with outstanding customer service
Ken Wong
6733 reviews
N/A
1 year ago
Glass Rail
Andrew and Spencer made the process flawless The quality of our glass rail was excellent and they were even able to expedite shipment to accommodate our contractors Would highly recommend
Hooker Van
6733 reviews
N/A
1 year ago
Fantastic product and fantastic service
Fantastic product and fantastic customer service I am a DIY er and I just can t believe I have created such a beautiful railing system in my own home So glad I found you
Mary J Papadopoulos
6733 reviews
N/A
1 year ago
Thank you for your product
Thank you for your productThe installation is complete and we love it There have been compliments from the neighbors I wish that you were also located in NY The East Coast has many homes that could take advantage of your beautiful railings Such an open area and great views are possible Thank you Mary J Papadopoulos
Cole Smith
6733 reviews
N/A
1 year ago
AAA reviw for Viewrail
I worked with Sam and Jasmine at Viewrail who were wonderful to work with walked me through the couple of question I had and we are THRILLED with the way our Viewrail product looks on the deck of our new backyard oasis The product was easy to install and turned out exactly as planned VERY happy with Viewrail
Mark Brown
6733 reviews
N/A
1 year ago
This is a great product
This is a great product My project is turning out fantastic I did purchase the install kit it s well worth the money for the crimp tool and cable cutter The combo wrench and marking tool is not what I was hoping for the wrench just doesn t fit I ended up using a 7mm wrench to tighten the cables I also ran into a problem with a couple of the cable ends not fitting into the turnbuckles so I called the tech line and they shipped new ones next day The best thing I found to do is to test fit all of your parts before building your cables no surprises
Arindam Dasgupta
6733 reviews
N/A
1 year ago
High quality railing and glass
Viewrail made it possible to get my dream project completed by helping me install this beautiful product giving a new life to my old house They provided great customer service I was really concerned about measurements because all the measurements had to be done DIY I really want to thank Andrew Gingerich for going over all steps while I was taking the measurements on google meet At the end we nailed all the measurements During shipment one of the post got scratched and viewrail replaced the post promptly Also there was some small parts missing and viewrail shipped them in a timely manner to get the project completed During the process I had some constructive feedback and they were very receptive to my feedback In addition to Andrew I had a positive experience with my interaction with all other personnel They appeared professional and receptive to my needs Arindam D
Mark Soo Hoo
6733 reviews
N/A
1 year ago
Great service and tech support
Great service from shipping and technical sides Retuned calls and emails promptly Well engineered product which was easy to install with clearly provided directions
Mike
6733 reviews
N/A
1 year ago
It s opened up our deck
At first I was a little shy because I HAD to speak with someone great the never ending sales pitch I thought to myself My initial email was followed up with a phone call later that day We discussed size of the rail system color grade and size of the posts Infill and top rail Was sent a quote a short time later that we felt was fair and inline with what was offered by other companies who had not gotten back to me by this time Once the order was placed and shipped I was contacted by the delivery people They were very communicative with any delays And we were also able to see them as they progressed on their route No guessing if they would be on time or not We did have a small issue with one piece of the infill but the problem was solved quickly and professionally after one short phone call to the customer service department In all I would suggest Veiwrail to anyone who is looking for a railing for their home
Stump s Decks and Porches
6733 reviews
N/A
1 year ago
We recently ordered and installed three
We recently ordered and installed three sections of glass railing for a covered deck Everything went smoothly and the installers were very happy with the quality of the product We d recommend them highly and plan to use this company if a similar product were needed in the future Mark BankstonStump s Decks and Porches