Villagemedical Reviews

Bill Doubled a couple days later

I was given a bill at checkout which i paid in full The bill said for all services provided today A couple days later i got a notice saying i had an unpaid balance I log on and my bill more than doubled for unknown reasons I was there 15 minutes to get blood pressure meds No blood or anything was taken Just checked blood pressure and wrote me a prescription It is a huge pain to get anyone on the phone Billing calls are transfered to a call center and the person helping me barely speaks english Dont go to Village Medical

BEWARE

BEWARE Village Medical is a horrible medical facility that makes huge mistakes They are hideously offensive irresponsible and dishonest Village MD is doing business as Village Medical Summit Health City MD and Starling Physicians They are controlled by Village Practice Management Company LLC in Chicago Illinois Executives such as Jim Murray - Chief Executive Officer Richard Rabino - Chief Administrative Officer Ellen Dalton - Chief Growth Officer Mike Roberts - Chief Technology Officer Mark Vainisi - Chief Strategy and Development Officer Jennifer Clair - Chief Analytics and Financial Officer Svetlana Vinokur - Vice President Finance Jennifer Michael - Vice President Payor Partnerships and Network Operations Chris Sclafani - President Summit Health and Zenobia Brown - Vice President Clinical Operations are extremely unreliable BEWARE

Gross Negligence

Pratice shutdown Less than 15 days to find a new doctor No plans in place for medical questions or concerns prescription approvals or refills referrals or ability to contact anyone other than outsourced scheduling phone number Village Medical and affiliates lack of communication left acute patient unaware they have no doctor or a location to go to for a new doctor Gross Negligence by Village Medical

Just receive a bill from VM

Just received a bill from VM - one year after my visit Called Blue Cross and it seems they have one year to file a claim but I don t get the benefit of meeting my deductible because of the untimeliness of their billing - to me that is outright fraud and certainly isn t in any patient s best interest

Do not use Village Medical as a primary care facility

Terrible multiple experiences with 2 different Dr NP s Both of these offices under the banner of Village Medical Dr Catherine Mae Aquino have been disappointing to say the least Snarly attitudes among office staff Main complaint is the gate keeper answering service they use to avoid answering phones They expect you to wait 1-2 days for an answer to what can sometimes be an easy or time sensitive question Just warning anyone in the Phoenix AZ area Avoid a non-caring non responsive medical practice

Don t be fooled - hidden billing

Don t be fooled by the ease of setting up appointments Once my appointment was completed I was surprised to see charges for first time patient that were never disclosed prior during my visit Insurance companies allow this without any form of patient disclosure and this is above the preventive care bill for the doctor I saw the doctor for 15 minutes and all he checked was my heart regular stethoscope I would seek a regular doctors office before ever joining one of these affiliate care companies

Outstanding customer service by Ms Kathy

Outstanding customer service in Village Medical in North Hiawasee for Ms Kathy - highly intelligent efficient and great follow-up - rare to find people in todays world like that Thanks to the manager Ms Jhamiya to get the appointment so quickly and promptly - cannot say more words- Amazing thanks to Dr Siddiqui Thanks to you all plesae pass on and i have something related to corporate office i will write or find a way to send that too-sorry to be brutally honest ethical and integrity i believe in truth and facts by nature working for Department of Navy pleaseIn the Call center Ms Veronica and Ms Mickey were really good compared to Adrian or other person 13 days ago sorry to be brutally honest Thanks Best Regards Respectfully Submitted Sridhar Rangaswamy Sri US Trademarks 5030763 4837686 Promise Less Under Promise and Deliver More Excellence is not an act it is a Habit Honesty is the Best Policy Be Truthful Honest and Fair