Virtualpostmail Reviews

stay away scammers

I singed up and sent in everything asked from them later i get an email saying my id is not accepted because its suspended or cancelled What the hellllllll my license is good they just stole my money and give a run around I was unable to get through to a live person

Not recommended

Not recommended I was a customer for over a year I had a balance of five dollars They closed my mailbox without warning or notice I lost invaluable correspondence and suffered greatly I sent letters attempting to get in touch with whomever runs the company without a response from them They are sick

Highly unrecommended

Highly unrecommended Very bad experience They do not realize your mail is your personal property and the seriousness of handling it This was my first experience with virtual mailboxes I have since learned that the company to choose is the one who has been around the longest and that paying more is worth it They should be shut down

Read before using this company

They do not allow pick-ups So you always have to pay for any package shipment can be pretty expensive You cannot just add any amount of credit other than their pre-set figures so you wanna put in 16 for shipping cost you gotta put in 25 it s a very classic scam My cc was charged to an amount without my prior consent I did not authorize the transaction let alone the skyrocketing amount they had charged They offered no remedy and only blamed the shipping company Shouldn t that be illegal

Absolutely horrible useless service

We ve been paying VPM 35 a month in anticipation of moving abroad which got delayed multiple times due to COVID We ve wasted many hundreds of dollars They advertise their service as working just like any other mailbox The USPS refuses to forward our mail to our new address with VPM and when I contacted VPM for help they recommended having my neighbor forward my mail to my new overseas address which is not feasible because we don t have a permanent address while we re getting settled Their cheeky solution basically means their expensive service is beyond useless I m furious

I would STAY COMPLETELY AWAY from this

I would STAY COMPLETELY AWAY from this company they have built in some dark patterns in their UI and process to wring the most money out of you As one example it takes literally 1-click to add a New Recipient right away to your account and that they ll begin to charge you 5 month recipient immediately but it s a 3-step process to request removal you can t remove yourself after which the process will do nothing but you think it did The recipient will remain and they ll charge you 5 month for each recipient in the mailbox There s other virtual mail address providers out there don t get burned by this company and then have to go through the hassle of switching like we did

A few suggestions to improve

A few suggestions to improve virtualpostmail com 1 I have called customer support about 10 times now and have never been able to get someone to answer the phone I suggest hiring more people to answer the phone 2 Offer UPS when shipping packages Make it simple show the price of UPS and USPS and allow the customer to select which option they want

One day no more mail

I have been using their service for a few years They had to move location and sent 1 Email about the change that I unfortunately missed I m behind on my property tax with hundreds of dollars panelty Such a big change MUST be properly communicated This is unprofessional behaviour Update after all the above mess they kept of billing me Very poor operation and support