Visiondirect Reviews

Exceptional quality and fantastic

Exceptional quality and fantastic customer service I am so impressed with the constant updates I received on the progress of my order and the ability to fulfil my prescription sunglasses and colour match the lenses Thank you One very happy customer

Highly recommend Repeat customer

My second purchase from Vision Direct for prescription glasses Cheap great quality and excellent fast service I ll buy again from Vision Direct Highly recommend

Your speedy service was amazing

Your speedy service was amazing 3 days for my glasses to arrive in Oz from HK The local delivery service took as long to get the parcel to me But great outcome overall

Stylish Glasses

The whole experience from start to finish was very good Good customer service good open communication and great delivery The glasses suit me so well and I love them Great colour frame and very well made

I received my new glasses very quickly

I received my new glasses very quickly They were exactly as pictured they are very clear and fit well I was impressed that they sent me extra lenses Would definitely recommend this service will be ordering again the price and quality is wonderful

Glasses are great super range

Cannot complain about the glasses - purchased 3 pairs and they are perfect Quality excellent HOWEVER be aware that purchasing in Australia means your glasses will likely ship from a location in Hong Kong and the Shipping company insists on a signature on arrival I missed a delivery and the whole process became a nightmare Global Team Express left a card but would not accept a signature on said card for next day delivery I HAD to be in attendance to receive the parcel and sign Eventually got a time frame of 4 hrs but I had to take time from work I m not blaming the Shipping company they are following instructions from Vision Direct Gotta make it a bit easier for the customer Vision Direct By allowing the customer to sign a missed you card passes responsibility onto the customer surely An UPDATE on shipping problems - VisionDirect have responded and addressed the problem expediently and professionally to my satisfaction

Outstanding customer service

Outstanding customer service I had to return my glasses because the prescription wasn t quite right Vision Direct couldn t have been more helpful Just super service

Great Service fast and friendly

The customer service from Vision Direct is always great I have always received a quick response with the information I need Their website is super easy to use and so much to choose from