Waltons Reviews

Two online orders over 6 months - two complete fails

Two online orders over 6 months the first item had not been in stock for years but is STILL advertised as being stocked to this day Second order was shown as being in stock but after 5 days I get a text to say sorry that was the last one and it s broken I m getting a refund but for a company that has a rep for being a great shop their online store is a joke 1000 never shopping there again

Avoid this Vendor

Since May 2024 I have emailed called and submitted via their website a return request over 4 times using each method I inquired about information to return a Bodhran case that was the wrong size I have not heard from back from Waltons The phone number from the website is forever busy This is horrible customer service and I do not encourage anyone to use this vendor in case your run into a problem with your order and need to get a response from Walton s

Lacking in quality and thought

Bought an intermediate 3 4 violin for a child learning to play Basic item Seemed fine Took it to class later the violin is really terrible quality bridge too high tension too high the strings are terrible quality it s really hard for a child to play Bought the equivalent line from Thomann Perfect Q why even sell a child s violin that is too tough on little fingers Did you not test it for purpose You re happy selling really bad quality stock

I m not the kind of guy to write a

I m not the kind of guy to write a review but I feel I have to I drove all the way from Waterford today to buy a guitar with all i can say is the customer service was the worst I ve ever seen wasn t once approached by staff I eventually asked they guy had no more interest in helping me second guy approached looked like he was hung over from last night which is not the customers fault I known waltons has great name but if they keep the staff they have they won t have a business i came out of the shop rageing after driving for 2 half hours to get there I ll never return not hope looks fantastic when you walk in I was all excited but that quickly left my body I went home spend 2k on line for my dream guitar

Bought a guitar pedal as a present

Bought a guitar pedal as a present Almost a full week goes by and not one email confirming the delivery or tracking number When I sent an email to support asking for an update they tell me it s out of stock Took almost a full week just to tell me it s out of stock and they ll refund me No wonder Irish music shops are closing all around the country because they re absolutely useless Shop at thomann or Gear4music instead checked their website again 2 weeks after this happening and they still have the out of stock item for sale on it

Honestly from a drummers perspective it

Honestly from a drummers perspective it has absolutely nothing in the shop Needed a hi hat clutch and a pair of sticks They had about 7 pairs of sticks in the shop all the same size and they didn t have a hi hat clutch Other times I ve been in the shop looking for XLR cables and they had none left apparently Absolute joke of a shop

Great service

Great service delivery and after sales service from the Waltons Thank you

Good company

Good company bought a few items last year during lock down I found them to be efficient and fast delivery

After getting the run around from other

After getting the run around from other companies I rang waltons store in blancherstown as i was under terrible pressure to get a wireless microphone I spoke with the shop manager his name was Graham simply brilliant could not have been more helpful I know where I will be shopping in the future