


Warner Bros. Shop | The Official WB Store | Gifts & More!
Based on authentic user experiences
Andrew Yancey
6733 reviews
N/A
1 year ago
WBshop is a scam
I should ve acknowledged the red flag about them not even having a customer service number I ve emailed their customer service twice and haven t heard a word back in over 2 weeks about my pending package that I ordered over a month ago Don t waste your time or money
Amanda Kerridge
6733 reviews
N/A
1 year ago
Please save your money avoid
Avoid I ordered a Tad Lasso sweatshirt back in November and still have not received it You can t speak to anyone and if you email you just get an automated standard response which is obviously being picked from a crib sheet I ve now been told to wait until 18 December and that after that date they ll see what they can do if it hasn t arrived Happy bloomin Christmas
Petra Navarro-Clark
6733 reviews
N/A
1 year ago
Ordered a Ted Lasso top for my
Ordered a Ted Lasso top for my daughter s birthday with 3 weeks to spare The tracking number provided took me to a french website I have now put in 3 tickets chasing delivery all unanswered and like the other responses have only received a transcript of my chat and nothing else despite their SLA saying that tickets are responded to within 48 hours My daughter even put a message on their Twitter account which hasn t been answered They are a disgraceful company and I recommend that everyone spend their money elsewhere She was really excited about her Ted Lasso shirt which she won t be getting for her birthday now To say I am disappointed is an understatement
Paige Jarvis
6733 reviews
N/A
1 year ago
Making It Up As They Go
I ordered two sweatshirts and a hat from the TV show Ted lasso After receiving a couple of BS emails regarding the time frame for my shipping arrival a month after its actual due date they tried to give me the excuse that embroidery takes extra time they refunded the nine dollar shipping charge and apologised for their mistake yet the quality of the sweatshirts is subpar I can only assume that the quality of the hat will be equally as bad do better warnerbrothers
Al Stewart
6733 reviews
N/A
1 year ago
Save your money
I bought two Ted Lasso tops A t-shirt and a sweatshirt They both arrived from different third party manufacturers and had obviously been made very cheaply with no regard to quality control and no WB branding labels The t-shirt for which I paid 20 was made by Bella Canvas - a low-quality wholesale merchant that charges around 3 per item The printing quality was so poor and blurred that the small text was illegible The sweatshirt for which I paid 55 was similarly printed but the stitching was also poor There was no branding label Don t get caught out
Gary Kidd
6733 reviews
N/A
1 year ago
I really wish I d read these reviews
I really wish I d read these reviews before ordering I ve been over 2 weeks waiting for an order that said 1-3 business days Emailing their Customer Service is a joke Nobody responds I m onto my 3rd email It s an utter shambles of a way to treat your customers
Joseph Phillips
6733 reviews
N/A
1 year ago
Evri
Saw the delivery was coming Via Evri assumed my top would be lost in the post Less than an hour after it was handed to the driver they claim they had made 3 attempts to deliver and to contact the sender Just like Evri it s just a very poorly written AI Chatbot who sends you a transcript of the chat and nothing else happens You ve got that Evri Hermes stink on you Might want to do something about that
Footasylum Customer
6733 reviews
N/A
1 year ago
Would give no stars
Would give no stars No merchandise Generic email will be dispatched 2-3 days that was nearly two months ago Stay well clear WB shop havent responded to my calls for a refund Will be reporting the company further
jamesaol com
6733 reviews
N/A
1 year ago
Absolutely terrible
Absolutely terrible ordered a ted lasso t shirt and it just never got shipped i had to fill out a dispute form with my bank to get my money back AVOID AVOID AVOID
Jimmy
6733 reviews
N/A
1 year ago
Size guide lies
As others have said customer service is severely lacking taking a few business days to respond to emails In addition their size guide is a complete lie so you are stuck paying shipping and hoping to be able to return the item for an item that isn t even close to the size they promise Just seems so easy to give a size guide that is correct That is what good companies do