


Based on authentic user experiences
Gilson Teixeira
6780 reviews
N/A
6 months ago
One extractor fan set fire and caused a short
I had 3 of extractor fan simply silent contour c4 with humidistat One has stopped working after a couple of month Then a few days ago another one had a short and lit up in flames as the design does not have protection from from water dripping back on the side of the pipe Water got into the electronics and caused a short luckily we have been home and the fuse tripped this could have burned our house down
P Rutland
6780 reviews
N/A
6 months ago
Dx150 simply silent bloody
Dx150 simply silent bloody noisy internal flap to stop back draught has the smallest spring and is useless how they marketed this is beyond me as silent what a joke
Glenn Bee
6780 reviews
N/A
6 months ago
Simply Silent DX150 fan internal
Simply Silent DX150 fan internal backdraft shutters completely useless as exterior draft just blows them open Also very noisy Would be glad of recommendations for alternative better quality fan
Perminder Dhillon
6780 reviews
N/A
6 months ago
Serious Quality Control Issues
I recently purchased an XIDP100 fan to replace the failed unit in our bathroom The failed unit was an XID100 The XIDP100 is a plastic bodied version of the XID100 The XIDP100 arrived crudely packaged with small components loose in the box and with three of the terminal box cover screw threads stripped The supplier have exchanged the fan but the replacement also arrived with small components loose in the box and with two of the terminal box cover screw threads stripped After receiving the first fan I wrote a lengthy letter of complaint to Xpelair but all I have received in response is a very brief email acknowledgement I tried calling Xpelair to establish the current availability of the XIDP100 but they bluntly refused to speak to me - they will only speak to wholesalers Xpelair are ignorant arrogant and have very serious quality control issues in their factory I will never buy another Xpelair fan
Customer mick
6780 reviews
N/A
6 months ago
If you are looking for a NOISY fan you
If you are looking for a NOISY fan you can get the model C6HTS It is absolutely awful experience I thought that was a bad installation but it was not Oh It has two speeds meaning VERY NOISY or EXTREMELY NOISY 129 wasted Yeap 129
Ian Rey
6780 reviews
N/A
6 months ago
Xpelair GX9 wall fan query
I bought a GX9 wall fan the casing came with a crudely cut out cord operation slot that you would see on a GXC9 I queried this and I ve been trying to get a definitive answer from them for over 2 weeks A very frustrating lack of response system that is designed to thwart you if it isn t a FAQ
Stuart Burke
6780 reviews
N/A
6 months ago
Shockingly bad design Xpelair 100mm fan
Just had a Xpelair 100mm fan installed and can t get the cover off to adjust the settings And no pressing that thin fragile plastic tab with a screwdriver is not getting it off If something as simple as this can be this badly designed I d hate to think what other issues this fan will have Such ridiculously poor design I could have designed this better myself
mark nazer
6780 reviews
N/A
6 months ago
Purchased an Xpelair C6TS fan around 4
Purchased an Xpelair C6TS fan around 4 months ago to replace an ageing humidistat model The fan worked quietly for 2 months but is now so noisy that it s worse than the model i took off The fan impeller mounted on the spindle is not tight so rattles like mad If you but any product from Xpelair then ensure that there is little or no play between the fan-blade and the main body of the fan as this will get much worse and sounds like an aircraft taking off
Tony James
6780 reviews
N/A
6 months ago
GXC6 WHAT A LOAD OF RUBBISH
What a load of rubbish I have had Xpelair 6 inch fans for years my old one packed up after 20 years it was brilliant I purchased the replacement Xpelair the GXC6 Pull cord Works prefect until the front grill goes on then won t work And try to get the grill off what a joke can take an hour still don t work unless you tap the bottom then will work DIMPLEX Who now manufactures this fan won t acknowledge they have a problem Biggest load of rubbish I have bought better looking for a manrose far superior DONT BUY THE GXC6 they are not fit for purpose
robthered
6780 reviews
N/A
6 months ago
unbelievably poor build quality and
unbelievably poor build quality and design avoid at all cost