Zoom Reviews

One platform to connect | Zoom

3.56
139 reviews
Great Rating
Based on 139 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
J

Never been a big fan of video

Zoom works great for chatting with friends but it lacks a vital feature live subtitles Let me explain my girlfriend is Dutch and my friends are French and they can t understand each other So please can you develop live subtitles so people can actually understand each other Added 6 4 2020 I have used Zoom a lot in the last 3 weeks because of COVID-19 so changing the rating to 5 stars in support of the wonderful developers who are letting people use it for free Thank you
C

You gave us a family Thanksgiving

Never been a big fan of video conferencing and have shied away from it for years But now with little alternative I have tried a few and absolutely love zoom Annoying about the basic package not working properly due to high demand but for just over a tenner a month with no contract the lowest cost option works brilliantly for work and social
H

My Bad they fixed it tho

Thank you so much for extending the time of a meeting past 40 minutes over Thanksgiving This allowed our family in Washington state Lancaster PA Media PA and Pittsburgh PA to Zoom with us in Whiting ME for an hour and one half during Thanksgiving These have been difficult days and this made it easier Thanks Zoom Fred and Kate Zaengle
S

Best Virtual Meetings Platform

I went to upgrade during a meeting to extend my time unfortunately I mistakenly upgraded the account with the wrong email So I still had to call my colleagues back for a second zoom meeting However after my meeting I reached out to chat support Robert handled issue and explained I signed up with the wrong email so my account was not associated Robert processed my refund with no issue Once I use zoom more I will be happy to upgrade thank you guys rock
A

Great customer service

I ve been extremely happy with Zoom ever since I started using it In the covid era where all meetings are virtual Zoom was a real life saver I like the easy to use interface and integration with google calendars I also like the security features in zoom I have also recently tried the breakout rooms feature which was really really useful I am able to conduct meetings with 100 people using Zoom The platform never hangs or shows any glitches Very impressed
J

I like quality better than others

I had a year of using Zoom during lockdown for family get togethers no issues at all and a real life saver Unfortunately I forgot to cancel auto-renewal and I no longer need the paid version I emailed customer support and within 10 minutes they had refunded my payment even though they legally didn t have to A decent ethical company thank you
O

Seamless Communication Made Easy A Stellar Zoom Meeting Experience

I recently had the pleasure of participating in a Zoom meeting and I must say it was an outstanding experience from start to finish Zoom has truly revolutionized virtual communication and I couldn t be more impressed with its features and user-friendly interface Here s why I believe Zoom deserves the highest praise 1 Intuitive User Interface Zoom offers a clean and intuitive interface that makes it incredibly easy to navigate Whether you re a tech-savvy professional or a first-time user you ll find Zoom s layout and controls simple and straightforward ensuring a smooth experience for all 2 Crystal-Clear Video and Audio The quality of both video and audio during the Zoom meeting was exceptional Even with participants joining from various locations and devices the video feed remained crisp and the audio was consistently clear This enhanced communication and made it feel like we were all in the same room 3 Seamless Screen Sharing Sharing my screen during the meeting was a breeze With just a couple of clicks I was able to present my content to the attendees without any lag or disruptions The ability to annotate and collaborate on shared screens further enhanced the productivity of the meeting 4 Interactive Collaboration Zoom provides a range of interactive features that foster collaboration and engagement From virtual whiteboards and polling options to breakout rooms for smaller group discussions Zoom offers a plethora of tools that enable effective collaboration making it an ideal platform for both professional and educational settings 5 Robust Security Measures Privacy and security are of utmost importance in any virtual meeting platform and Zoom takes these concerns seriously With end-to-end encryption and password protection Zoom ensures that our discussions and data remain confidential Additionally features like waiting rooms and host controls offer peace of mind by allowing us to manage and monitor participants effectively 6 Cross-Platform Compatibility Zoom is available on various platforms and devices including desktop computers smartphones and tablets This cross-platform compatibility ensures that everyone can join the meeting seamlessly regardless of their preferred device or operating system 7 Seamless Integration Zoom seamlessly integrates with other productivity tools such as calendar applications and project management software This integration streamlines scheduling allows for easy access to meetings and enhances overall productivity by keeping all relevant information in one place Overall my experience with Zoom was flawless and it left me thoroughly impressed The platform s attention to detail ease of use and robust features truly set it apart from other virtual meeting solutions Whether you re hosting a business conference conducting remote team meetings or connecting with loved ones Zoom offers a top-notch experience that is hard to match I wholeheartedly recommend Zoom to anyone in need of a reliable feature-rich and user-friendly virtual meeting solution Kudos to the Zoom team for their outstanding work in revolutionizing online communication
X

smooth experience

smooth experience prefer Zoom over other platforms
A

Loved the product

Loved the product Although they restrict a lot of features for free users but still does the job 8 10 times
E

Use zoom on a regular basis

Use zoom on a regular basis Don t have any issues with it It s the main website for video calls and meetups that I use

About Zoom

Modernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.

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Frequently Asked Questions

Zoom is a unified communication and collaboration platform offered by Zoom Video Communications, Inc. While renowned for its high-quality video conferencing, Zoom provides a comprehensive ecosystem that includes Zoom Meetings, Zoom Team Chat, Zoom Phone (cloud phone system), Zoom Webinars, Zoom Events, Zoom Rooms (conference room solution), Zoom Whiteboard, and Zoom Apps for third-party integrations. It is designed to connect people and streamline workflows through a single interface.

Zoom Meetings, the flagship product, offers reliable video and audio conferencing with features such as screen sharing, virtual backgrounds, meeting recording, and support for up to 100 participants on the free plan. It emphasizes ease of use, scalability for large sessions, and security features including end-to-end encryption. Accessibility features like live transcription and screen reader support are also integral.

Yes, Zoom provides a free tier that allows users to host meetings with up to 100 participants for a maximum duration of 40 minutes per meeting. This plan includes core features like video conferencing, screen sharing, and team chat, making it suitable for casual use and initial trials. Extended durations, increased participant limits, and advanced features require a paid subscription.

Zoom offers several paid plans tailored to different user needs: Zoom Pro for individuals and small teams, Zoom Business for small to medium businesses, Zoom Business Plus for enhanced features, and Zoom Enterprise for large organizations. These plans unlock benefits such as longer meeting durations, administrative controls, higher participant capacity, company branding, and dedicated customer support. Industry-specific solutions are also available for sectors like healthcare and education.

Zoom prioritizes security through measures like end-to-end encryption for meetings, compliance with global security standards, and robust administrative controls. The platform adheres to privacy regulations and provides features such as waiting rooms, passcode protection, and user authentication to safeguard sessions. Regular updates and a dedicated trust center further reinforce its commitment to security.
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About Zoom

Zoom: The Platform Powering Modern Collaboration

Zoom.us is the official online destination for Zoom Video Communications, Inc., a leading provider of a unified communication and collaboration platform. The website serves as the central hub for individuals, teams, and enterprises to discover, learn about, and access Zoom's suite of products designed to connect people and streamline workflows. At its core, Zoom is recognized for its reliable, high-quality video conferencing solution, but the platform has evolved into a comprehensive ecosystem supporting meetings, team chat, phone systems, webinars, virtual events, and more.

Core Products and Solutions

The website clearly outlines its diverse product portfolio, catering to various user needs. The flagship offering, Zoom Meetings, provides seamless video and audio conferencing with features like screen sharing, virtual backgrounds, and recording. Complementing this is Zoom Team Chat, a persistent messaging tool that facilitates ongoing collaboration outside of scheduled meetings. For customer engagement and large-scale communication, Zoom offers robust solutions through Zoom Webinars and Zoom Events. Furthermore, Zoom Phone presents a flexible cloud phone system, while Zoom Rooms delivers a software-based conference room solution for offices.

Beyond these core tools, the platform extends to specialized areas such as Zoom Whiteboard for visual ideation, Zoom Apps to integrate third-party tools directly into the Zoom experience, and Zoom Developer tools for building custom integrations. This integrated approach allows users to manage multiple communication channels from a single, familiar interface, enhancing productivity and reducing the need to switch between disparate applications.

Key Features and User Experience

Zoom's website emphasizes key attributes that have contributed to its widespread adoption. These include exceptional reliability and video quality, ease of use with a minimal learning curve, and strong security features like end-to-end encryption for meetings and compliance with global standards. The platform is designed for scalability, supporting everything from one-on-one calls to interactive sessions with thousands of participants. Accessibility is also a priority, with features like live transcription, keyboard shortcuts, and screen reader support.

Audience and Plans

The platform serves a broad spectrum of users. The website details specific plans for individuals, small teams, small to medium businesses, and large enterprises. A generous free tier allows users to host meetings with up to 100 participants for up to 40 minutes, making it accessible for casual use and trial. Paid plans (Zoom Pro, Business, Business Plus, and Enterprise) unlock extended meeting durations, administrative controls, increased participant capacity, and advanced features like company branding and dedicated customer support. Separate, tailored solutions are also highlighted for critical industries like healthcare, education, and government.

Resources and Support

Zoom.us functions as more than just a sales portal; it is a comprehensive resource center. The site provides extensive support through a detailed Help Center, video tutorials, live training webinars, and a community forum. A dedicated blog and resource library offer insights on best practices, industry trends, and product updates. For developers, the site provides full access to APIs, SDKs, and documentation to build and integrate applications.

In summary, Zoom.us represents the digital front door to a powerful and expansive collaboration platform. It effectively communicates Zoom's evolution from a video meeting tool into a holistic suite designed to meet the diverse communication needs of the modern, hybrid world. The website is structured to inform visitors about its capabilities, guide them to the appropriate plan, and support them with extensive learning materials, solidifying Zoom's position as a central pillar in today's digital workspace.