Reviews by Daniel Thompson
Real customer experiences and verified feedback.
Easy process from quote to finish
The website gave a clear price with no hidden extras. Engineer called ahead, turned up early, and talked me through the new controls. Only gripe was the app notification came a bit late.
Positive Experience
clear pricing
punctual engineer
helpful explanation
easy process
late app notification
Friday reward vanished
The app is easy to use and I enjoy the sports bets, but the Friday scratch card has disappeared from my account twice now. I checked the rewards page and there was nothing there about it. Chat just sent the same message telling me to keep checking. Really annoying after years as a customer.
Critical Review
missing rewards
friday scratch card
poor customer support
rewards page issue
loyalty frustration
Fastpark made our trip stress-free
Booked Fastpark for a week away and it was straightforward from start to finish. Dropped the car at the covered bay, handed over the keys, and walked to the terminal in under three minutes. On return the car was waiting exactly where they said it would be, no hanging about. Staff at the lodge were polite and didn't rush us. Only niggle was the price crept up compared to last year but still cheaper than the meet-and-greet options.
Positive Experience
easy booking process
convenient terminal walk
reliable car return
friendly staff
slight price increase
A small booking hiccup but great service
My arrival window changed once, which was a bit annoying. ADT called me straight away and sorted it, and the engineer who came was friendly and professional. He walked me through the cameras and alarm, and everything works well now.
Positive Experience
booking issue resolved
great service
friendly engineer
professional installation
working system
Internet keeps cutting out
BeFibre was quick to get me connected and the first few weeks were fine. Since then the service drops several times a week, usually in the evenings, and restarting the router only helps for a short while. I’ve contacted support four times and each time I’m told to wait, yet the problem keeps returning. I’m now looking for another provider.
Critical Review
frequent disconnections
unreliable service
poor customer support
evening outages
switching provider
A delay that was well handled
There was a short wait after I placed the order. Bedrock explained what was happening and dealt with a missing cable without any fuss. They also changed the graphics card to a stronger one at no extra cost, so the delay ended up being worthwhile.
Positive Experience
good customer service
delay handled well
free upgrade
issue resolved quickly
responsive communication
Trade-in was simpler than expected
Sent off my old iPhone 13 in the prepaid bag and the money hit my account two days later, which was quicker than the estimate they gave me. The refurbished one I ordered turned up in a plain box, no fancy packaging, but the phone itself was spotless and the battery health was 91% as listed.
Positive Experience
fast trade-in payout
easy trade-in process
plain packaging
good condition phone
accurate listing
approvedclaimsgroup.co.uk
They opened a claim without asking me
I only found out after checking my HMRC account that a claim had been made for me. I never gave this company permission or sent them the documents they are saying I did. Their phone line rings out and two emails have gone unanswered.
Critical Review
unauthorized claim
no permission
unresponsive customer service
ignored emails
phone line unreachable
Simple and reliable
Easy site to navigate, no unnecessary forms, and the medication was delivered in proper packaging to keep it at the right temperature. Would happily use again.
Positive Experience
easy navigation
simple checkout
proper packaging
temperature control
would reorder
