Steve brown was very polite and very
Steve brown was very polite and very clean left no mess behind explained every thing I needed to know clearly job well done
Mervyn Clewer
N/A
Top Girl Exellant Gur installer was very good She
Your installer was very good She arrived and went straight ahead and started the installation Was impressed
HJ
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Smooth installation
Smooth installation - no problems Efficiency you expect of a company but rarely get nowadays Well done BeFibre
Scott
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Highly recommended
After a small teething issue broadband service is excellent Highly recommend them
Mike
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The installation is not going well
The installation is not going well We stalled for 7 weeks because of a blocked access hole which is still blocked but somehow the next team managed to install the cable so if I was reviewing that it would be 1 star This is a review for how my chasing call and complaint was handled which was first rate Thank you Ras
Abid S
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Service Excellence Delivered by Steve
I rarely write reviews because as my friends and family would tell you I m known for having extremely high standards some would even say I m a tough customer However I feel compelled to give a glowing recommendation for Steve Brown from BeFibre who installed my broadband last Friday From start to finish Steve was exceptionally polite professional and efficient He arrived exactly on time and quickly assessed the situation We encountered a couple of logistical challenges due to some misinformation provided by the door-to-door sales representative during my initial signup but Steve handled it with remarkable professionalism He explained everything clearly offered solutions and ensured the installation was completed smoothly despite these hurdles It s rare to find such a high level of service and I cannot recommend Steve and BeFibre enough If you re considering switching to BeFibre rest assured that their team goes above and beyond to provide a great customer experience Thank you Steve
Lynne Lockhart
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Only just been fitted but the
Only just been fitted but the installation was quick and the engineer was very helpful
G Taylor
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Excellent customer service
Excellent customer service Matt went above and beyond what he had to do to resolve the issue I always say the measure of a company is the way they sort out problems after the sales process Matt was excellent Would recommend BE Fibre - no hesitations
James Russell
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Matt rang me to double check everything
Matt rang me to double check everything was fine with my service polite and helpful
Mr D Tuson Landlord
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the company has done everything on time
Well the company has done everything on time as advertised and promised So the installation date is the 25th and if things go as well as they have I will be delighted
