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Daniel Thompson

Member since Oct 2026
15 Reviews
3.9 Avg Rating
73% Positive

Reviews by Daniel Thompson

Real customer experiences and verified feedback.

Showing only 1-star reviews (4)
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Brewyork logo

Brewyork

★ 3.8
brewyork.co.uk
1.0 ★

No reply about a damaged box

Two cans in my box had burst and the whole package was sticky. I left a message on their form and then sent an email, heard nothing back after three weeks. The beer I could drink was decent, thats about the only good bit.
Critical Review damaged packaging burst cans poor customer service no response decent beer quality
Betfred logo

Betfred

★ 3.6
betfred.com
1.0 ★

Friday reward vanished

The app is easy to use and I enjoy the sports bets, but the Friday scratch card has disappeared from my account twice now. I checked the rewards page and there was nothing there about it. Chat just sent the same message telling me to keep checking. Really annoying after years as a customer.
Critical Review missing rewards friday scratch card poor customer support rewards page issue loyalty frustration
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Betfred
Be-fibre logo

Be-fibre

★ 3.6
be-fibre.co.uk
1.0 ★

Internet keeps cutting out

BeFibre was quick to get me connected and the first few weeks were fine. Since then the service drops several times a week, usually in the evenings, and restarting the router only helps for a short while. I’ve contacted support four times and each time I’m told to wait, yet the problem keeps returning. I’m now looking for another provider.
Critical Review frequent disconnections unreliable service poor customer support evening outages switching provider
Approvedclaimsgroup logo
approvedclaimsgroup.co.uk
1.0 ★

They opened a claim without asking me

I only found out after checking my HMRC account that a claim had been made for me. I never gave this company permission or sent them the documents they are saying I did. Their phone line rings out and two emails have gone unanswered.
Critical Review unauthorized claim no permission unresponsive customer service ignored emails phone line unreachable

Rating Breakdown

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3.9
Based on 15 reviews
5 ★
11
4 ★
0
3 ★
0
2 ★
0
1 ★
4

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