Reviews by Daniel Thompson
Real customer experiences and verified feedback.
road noise finally settled down
We live right by the main roundabout and the traffic used to keep us up most nights. Since the new glazing went in the difference has been huge, we can sit in the evening with the window shut and still hear the tv (small thing but it counts). Ryan sorted the survey quickly and the lads were careful with the furniture. One pane took a bit of fiddling to sit right but they came back the same week and sorted it. Will get them back for the back bedroom.
Positive Experience
noise reduction
quick survey
careful with furniture
prompt follow-up fix
repeat customer intent
Good communication start to finish
From Chloe in the office to Aaron on site everyone was easy to reach. We had a few questions about drainage and they talked it through with us rather than just doing their own thing. The team worked hard the whole two days and swept up after themselves each evening. Price matched what was quoted, no surprises at the end.
Positive Experience
good communication
responsive team
drainage consultation
clean work area
fair pricing
Delivery ran late this time
I ordered the correct item and it was well packed, but delivery took about a week longer than the estimate. I checked the tracking and heard back from support the same day. Everything was sorted, so I’m happy overall.
Positive Experience
late delivery
good packaging
responsive support
correct item
tracking
Fast delivery to the UK
Ordered a coat on Tuesday and it showed up Thursday. No drama at all, came boxed up neatly.
Positive Experience
fast delivery
neat packaging
UK delivery
quick shipping
hassle-free
Reliable everyday card
Use it for groceries and bills with no surprises. The limit increased after a few on‑time payments. No hidden charges so far.
Positive Experience
reliable
everyday use
credit limit increase
no hidden charges
on-time payments
Helpful support team and flexible scheduling
The support team answered my questions within minutes and the tutor adjusted the timetable when we needed it. Really appreciate the flexable approach
Positive Experience
helpful support team
fast response
flexible scheduling
timetable adjustment
responsive tutor
Good pitch, problems with facilities
We had a decent stay overall. The pitch was spacious and the electricity worked properly, but the recycling point was overflowing and one shower had no hot water. The warden apologised and told us the shower would be sorted the next morning, which was fair enough.
Neutral
spacious pitch
working electricity
overflowing recycling point
no hot water in shower
apologetic warden
Ordered quartz tops, all fine in the end
Ordered a couple of quartz worktops for a utility room. Came when they said, no damage on the packaging. The delivery fee was higher than the one shown at checkout which annoyed me a bit, but it still worked out cheaper than hiring a van myself. The measurements matched what I had sent through.
Positive Experience
on-time delivery
undamaged packaging
delivery fee discrepancy
accurate measurements
good value
Got the shelf finish just right
Before ordering a pair of floating shelves, I sent over several questions about the brackets and finish. The team answered quickly and sent samples, which made choosing much easier. Delivery was on the right day, although the time slot was vague and just gave a morning window. The shelves look lovely and line up well with the oak units in the kitchen.
Positive Experience
helpful customer service
product samples
vague delivery window
shelf finish
matches oak units
friendly team and quick service
Everyone on reception was welcoming and the appointment took no time at all. Will be booking again if I need anything else.
Positive Experience
friendly staff
quick service
welcoming reception
fast appointment
repeat booking
