Reviews by Daniel Evans
Real customer experiences and verified feedback.
Great rate and simple setup
opened a fixed rate bond last week and it took maybe ten minutes. rate beats my old bank by a mile.
Positive Experience
great rate
simple setup
quick setup
fixed rate bond
better than old bank
Good stuff, small posting hiccup
part arrived and fits fine, quality is good and the price was fair. The tracking didnt update for a couple of days which had me wondering, only a minor thing. Will use them again.
Positive Experience
good quality
fair price
fits well
tracking delay
repeat customer
Quick fix for my billing query
I phoned about a charge I did not recognise and Lucy checked it for me. She explained where it had come from and put a note on the account, so I did not have to explain everything again.
Positive Experience
billing query
helpful staff
clear explanation
account note
quick resolution
Made the whole job feel easy
My parents found the whole process simple, from the paperwork to using the monitoring app. The installers were polite, capable and left everything clean, which made the whole job feel easy.
Positive Experience
easy process
simple paperwork
user-friendly monitoring app
polite installers
clean workmanship
Brilliant service all round
brilliant service all round, thanks Jess for sorting the colour change at the last minute.
Positive Experience
brilliant service
colour change
last-minute request
helpful staff
Jess
Quick fix on my passenger door
Dave came out to the house and sorted a nasty crease on the passenger door in under an hour. Price was half what the main dealer quoted.
Positive Experience
quick repair
affordable price
door dent removal
mobile service
value for money
Great price and hassle-free experience
Found a good deal on a soundbar, checkout was straightforward. Delivery tracker worked perfectly and the guy was polite and quick. Will use again.
Positive Experience
good price
easy checkout
delivery tracking
polite delivery
repeat purchase intent
Solid minibus transfer
Booked a minibus for six of us to East Midlands, bags and all. Driver met us at arrivals and had the doors open before we reached the kerb. Comfortable ride and we chatted most of the way (good bloke). Only snag was he arrived five minutes late, though he did call ahead. Would use them again.
Positive Experience
minibus transfer
friendly driver
comfortable ride
good service
minor late arrival
Good products, poor updates
I bought a car seat bundle at a baby show and initially thought the price was good. The delivery was delayed twice and I had to chase for updates, with replies taking a couple of days each time. The products themselves have been fine, but I still don't have a clear arrival date. It has been stressful trying to plan around it.
Critical Review
delivery delays
poor communication
slow responses
good product quality
stressful planning
Baggage charge appeared only at check-in
I booked a one-way trip from Manchester to Dublin and paid for two checked bags. The website receipt said each bag was included, but the app warned one might be charged as excess. When we reached check-in, the desk wanted £75 and would not print the bags until the charge was paid. The desk staff were polite, yet the allowance shown on my receipt had not gone through to their system. Three emails later I still have no explanation or refund.
Critical Review
baggage charge
receipt discrepancy
check-in fee
no refund
poor customer service
