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SYSTEMIC FAILURES WITH COURIERS
Absolute nightmare recently with deliveries from Amazon es Their couriers lie that they tried to deliver the most useless is Paack but also DPD SEUR and CTT - all have problems As a Prime customer who pays for the privilege of the timeless smooth delivery I am so tired and frustrated as ALL deliveries now encounter problems I have asked numerous times not to use PAACK to send me packages they lose them or fail to deliver them every single time There is a systemic problem with Amazon s system all their agents on the phone read standard apologies from the sheet saying that they have no choice which courier will deliver that the system assigns them automatically When I ask to speak to a decision maker or department that deals with this system or with couriers it is against amazon policy as managers do not talk to customers WHAT A JOKE Latest failure - a lie about attempting to deliver by Paack tracking number 534000021224201444