Urlaub g nstig buchen - Pauschalreisen mit ANEX Tour
Based on authentic user experiences
Debora Honsov
6821 reviews
N/A
7 months ago
Egoistic Drivers and Travel Agents who dont speak english
We stayed in Thailand Moracea Hotel when the Anex Tour Bus arrived they completely blocked all incoming traffic to the hotel and didnt care about shiet We waited for our taxi and seen it but it couldnt get in Travel agent stormed past us they took all the their time unloading luggage mind you the bus driver could have driven into the hotel parking spot When we talked to him he ignored us
Alexandru Cernei
6821 reviews
N/A
7 months ago
Excursion disaster with Anex tour Sharm el Sheikh
I am writing this review while in being here Sharm el Sheikh to warn other tourists against buying excursions from Anex tour We bought an excursion from Anex tour for 340 dollars per person the programme included flight to Luxor visiting the Valley of the Kings the Valley of the Queens the temple of Hatshepsut Karnak and Luxor temples lunch Russian-speaking Egyptologist All this was promised to us by a guide from Anex tour company called Mizu We have warned Mizu that we are aware of overestimated cost of excursion within guides who just walk around the hotel this tour costs 215-225 dollars per person but we expect qualitative service on history of Ancient Egypt On arrival at Luxor early in the morning we were met by our guide Dua who began her story about the city itself Her language skills left a lot to be desired but that was not the main problem The problem was that she rarely threw uninformative phrases about the cost of education in kindergarten school Luxor University about the harvest of wheat mangoes papyrus and nothing of the great history of Ancient Egypt It even got to the absurd when we asked about the statue of an armed man in front of the Luxor hospital she said Just some man At the first point of the tour she recited a memorised text for 15 minutes sent us to take pictures and sat in the shade She did the same at the second point So instead of allotted 1 5 - 2 hours on each point of the excursion we finished in 30 min For lunch we arrived at 11 am as we quickly galloped through the Valley of the Kings the Valley of the Queens Hatshepsut s tomb and even to the souvenir shop at her insistence Then after lunch it was closer to 12 00 she started persuading us to deviate from the planned itinerary to buy a trip to the island of monkeys and a boat trip from her because it is hot for her to lead the excursion now We refused the monkey island she reluctantly took us to Karnak and Luxor temples again 15 minutes of quick memorised text again sending us off to take photos on our own Thus we arrived at Luxor airport at 16 30 when other tourists who had taken similar excursions were arriving by 19 00 Our guide Dua proved herself to be unprofessional lazy greedy and most importantly leaving an extremely negative impression of the country In addition being in the same Karnak or Luxor museum seeing how the guides of other groups work strengthened the impression of complete deception on her part Conclusions include 1 Do not take excursions from Anex tour as the price is inflated by at least 40 this is after persistent haggling 2 The ratio of price to quality of the tour does not correspond at all as they take just locals who know Russian and are so lazy that they can t even read Wikipedia on the eve of the tour 3 not to come to Egypt anymore as the overall service is only getting worse and rogue guides leave an extremely negative impression If this review will be read by Egyptian tourism representatives please licence the activities of the guides These unprofessionals are a disgrace to your history and your heritage and are creating a reputation of constant trickery and deceit amongst numerous peoples We as tourists go back home and recount all our failures in Egypt
Dissapponted
6821 reviews
N/A
7 months ago
I DO NOT RECOMMEND Anex Tour
I DO NOT RECOMMEND Anex Tour In April 2023 we had a trip from Prague to Turkey through them and we got a delegate named Caglar K He robbed us of our money then ignored calls and messages We tried to resolve the situation directly through the agency where repeatedly no one answered the phone and no one responded to emails either We contacted Invia to help us they brokered a tour with Anex and unfortunately nothing has been resolved yet Anex Tour and their delegate Caglar K robbed us of 150 for a trip that through his fault did not take place and there was no refund It ruined the last 3 days of our trip and we still came home poorer
Shadya Mirka Naiel
6821 reviews
N/A
7 months ago
I do not recommend Anex tour
My husband and I booked our holidays in Turkey with Anex tour They offered us during the first day small daily trips The main problems were 1 the prices were overrated compared with other local agencies However we hadn t that information when we agreed for the trip and they wanted the payment fast in the same day 2 after 2 days I canceled that trip because I wasn t feeling well because of the pregnancy I asked for a refund but they gave nothing Firstly their argument to deny the payment was late notification and secondly they ask for document to prove my sickness I think that this agency wants just to steal money from the tourist
Sir Plata
6821 reviews
N/A
7 months ago
Wthell
Wthell I wanted to book a trip with my friend to Turkey and I paid for it on Check24 Then I couldn t find my booking nor the reservation number so I thought okay it didn t went through so I didn t care about it anymore but after 7 months they send me Mahnung for over 500 that I have to pay but I m like for fuckn what I didn t go anywhere cause their system is fcked up Not normal
don Se
6821 reviews
N/A
7 months ago
Scammers
Very bad company Do not buy anything from them they are scammers
Office Arcom-S
6821 reviews
N/A
7 months ago
Strongly dissapointed
Strongly dissapointed they are just liars Their only concern-how to take the money from a client They can promise you anything but what you ll get-it s different story The rest They just don t care I do not recommend this company you can complain you can explain-it doesn t matter to them You are not a person in their eyes just a dollar
Mihaela Buturuga
6821 reviews
N/A
7 months ago
canceled accommodation
They check the availability of the hotel take the money from the customer send him a voucher and the customer goes abroad Within less than 2 days they will cancel the paid voucher without compensation and leave him without a refund and without the possibility of accommodation for the next 3 days They are not interested in complaints After three-quarters of a year they laugh at the customer for 15 Better to avoid this travel agency
Natalia O
6821 reviews
N/A
7 months ago
Complaints are not even dealt with
Complaints are not even dealt with They fly with Mavi G ck Ramp airline You can pray in advance that you get from A to B because there are always problems with their planes see BILD DE Apart from that I have been waiting for almost 10 weeks for a complaint to be filed And the worst transfer from hotel to airport You have to be there 2 hours in advance We had to be picked up at 4 30 PM Right on time Be at the airport at 7 00 PM What does the van driver do Takes a mandatory half-hour break to eat We were dropped off at the airport finally at 7 30 PM That guy didn t speak German or English only some Russian The only thing he had translated into German via Google translate was that he wanted a tip We were also dropped off at the wrong point so we were forced to take a taxi so that we were dropped off at the right location At 7 55 PM We were the last to board It was very hot in the plane We only got a glass of water during the flight PEOPLE DO NOT BOOK THROUGH ANNEXTOUR cheap is expensive In this case a lot of stress To date no response to the complaint that we sent
Nikoletta Ouerfelli
6821 reviews
N/A
7 months ago
Avoid
We arrived in Side with my family and the next morning we had a meeting scheduled with our Anex representative Ana Maria She arrived late behaved very arrogantly and kept trying to sell us various excursions at double the price compared to elsewhere When we refused she started laughing saying that if we buy excursions elsewhere we will be cheated left in the mountains and so on I bought all the excursions through Viator and was very satisfied no one cheated us and we saved a lot of money Ana Maria offered free transportation to the city but that transport started taking us to fur jewelry and textile shops When I didn t want to continue this nonsensical trip she called me and mocked me laughed and said that it was my problem how to get back my issues On the last day she said that there would be information about the transfer to the airport at 8 p m at the reception but in reality I had to leave at 7 25 p m and she didn t inform us even though she said she would I definitely do not recommend this agency and especially that scamer Ana Maria
