AI Review Summary
Based on 78 reviews
The reviews describe consistently excellent in-store and phone customer service, with staff noted as polite, helpful, and efficient. Customers appreciate simplified procedures and competitive pricing. A small number of reviews report negative experiences related to delivery issues, missing items, and billing problems.
What customers love
- Helpful staff
- Simple procedures
- Competitive pricing
Common concerns
- Billing issues
- Missing items
- High prices
Last updated 1 month ago
A
Ahmed Attia
ordered a tv set for my daughter and grand children for Christmas as their TV had had it and daughter couldn t afford a new one at this time of year changed the address and post code order no 1364736228 i live in west Sussex was suppose to go to surrey arranged for delivery for Christmas eve afternoon knowing that i would be there gets a phone call from delivery men asking my address was it no 1 i said no where are you he said my address and i replied why as it should be in surrey and the answer was i cant deliver there for some unknown reason they had changed the address to my address i was fuming to say the least Phoned customer service they said they could do nothing about it i told them could i re order for delivery for Christmas eve no as too late had to re order for boxing day Now have to wait for cancellation of first order One ruined Christmas for the whole family wont do that again in hurry i can tell you 1st time i have used it for delivery never again ever Very poor service Wouldnt trust them now
D
Deemum
MY DELIVERY SAID IT WOULD BE HEAR
MY DELIVERY SAID IT WOULD BE HEAR BEFORE CHRISTMAS BUT IT WASNT DISSAPOINTED