AI Review Summary
Based on 78 reviews
The reviews describe consistently excellent in-store and phone customer service, with staff noted as polite, helpful, and efficient. Customers appreciate simplified procedures and competitive pricing. A small number of reviews report negative experiences related to delivery issues, missing items, and billing problems.
What customers love
- Helpful staff
- Simple procedures
- Competitive pricing
Common concerns
- Billing issues
- Missing items
- High prices
Last updated 1 month ago
D
Deemum
The battery failed in a Hoover Freedom cordless vacuum cleaner purchased at Argos May 2019 I went down to the store on Sunday 22nd March but they do not keep any replacement stock for this product at the store Consequently I was told to phone up somewhere else and after giving them all the details the requsted replacement would be sent out it arrived yesterday Tuesday 7th April I think Argos could look at improving the time in replacing parts under guarantee as the Hoover won t work without the battery