AI Review Summary
Based on 78 reviews
The reviews describe consistently excellent in-store and phone customer service, with staff noted as polite, helpful, and efficient. Customers appreciate simplified procedures and competitive pricing. A small number of reviews report negative experiences related to delivery issues, missing items, and billing problems.
What customers love
- Helpful staff
- Simple procedures
- Competitive pricing
Common concerns
- Billing issues
- Missing items
- High prices
Last updated 1 month ago
B
barbara urbanek
Cortessia Gentilezza e disponibilta da parte della sig na Venere vostra collaboratrice
L
lamberto Bersani
veloci ed efficienti
Ho fatto una voltura aprendo un ticket La risposta stata praticamente immediata e con allegata tutta la documentazione necessaria
A
Ahmed Attia
Personale eficiente e preparato
Personale front-office eficiente e preparato
D
Deemum
Unreserved apology
I ordered an armchair from Argos on Thursday and was delighted it could be delivered on Saturday the 1st February as it was a weekend I paid for 2 till 6pm delivery as I was going out for lunch with my husband We got a text whilst out saying it was coming between 2pm and 4pm so we rushed our lunch and got home pronto Well nothing turned up so I rang and was told it was a problem with the box and it would be delivered on Sunday but I had to wait in all day I duly waited in all day no telephone call no text no email and once again no communication at all I rang again on Sunday at 5 50pm and was told to wait until 6pm and was assured the telephone operator Joanne that she would get another delivery date and call me back after 6pm well it s 6 30pm on Sunday and no phone call I cannot believe such a large organisation cannot communicate with their customers when there is a problem with an order Why oh why oh why do I have to waste my life away waiting for Argos No phonecalls or emails of redress after 2 days of waiting I have now received the answer to my review with Argos making out it was not their firm my mum has an account with Argos and they have sent me a voucher for my dreadful experience with them so come on Argos dont try to make me out a liar because I put my review of you up here which I am perfectly entitled to do you are talking rubbish If you want me to change my review get in touch I have given you my mobile number with my order so call me please if you want me to change my review don t lie Order number 251386771 now deny it I cancelled it I APPOLOGISE UNRESERVEDLY THIS IS NOT THE RIGHT COMPANY THIS IS NOT ARGOS IN ENGLAND WHO SELL HOUSEHOLD GOODS PLEASE EXCUSE MY STUPID MISTAKE PLEASE IGNORE MY REVIEW