Artsy Reviews

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Jason Lahita

2 years ago

No Brainer

If you are looking for an experience that is intuitive pleasant and refreshingly simple when purchasing art look no further My experience with Artsy and specifically Federica on their team was nothing short of amazing They are responsive engaged and truly invested in your satisfaction 10 10 recommend

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Laleh June

2 years ago

Artsy is a great place to be

Artsy is a great place to be for Artists through their selected art galleries they can be discovered rediscovered and to sell their work to an unlimited number of art collectors new and old young or old 24 hours a year 365 days a year all over the world

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JFK Lake Geneva Switzerland

2 years ago

Excellent support service at Artsy

I couldn t quite understand how to unsubscribe to the updates newsletters etc So instead of wasting a lot of time fiddling around I sent an e-mail to the Artsy support team asking them for assistance In a reasonable time later they came back to me and confirmed that I would no longer receive anymore e-mails from them meaning the multi recipient type This is not the first time I ve experienced excellent and efficient support They re far from afraid to do an extra step out of their way for client satisfaction purposes I make it a point to praise them here as this has unfortunately become a rare quality Well done

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customer

2 years ago

Great help in my search

I was trying to locate a work that was in a Trove this week email When I contacted Artsy I had minimal information to aid in the search They located the work for me within an hour or two Even though the gallery was no longer an Artsy partner Isabel provided me with contact information Kudos to Artsy for providing exceptional customer service

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J A Angelo

2 years ago

Artsy has something for everyone in all

Artsy has something for everyone in all price ranges Statues they got them Paintings they got them Pieces from ancient times they have those too

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Tim

2 years ago

I made a great experience with Artsy

I made a great experience with Artsy The delivery is fast and the paying process was without any problems or a weird feeling Sadly the print I ordered arrived damaged due to an unpacking mistake by customs maybe but was delivered anyway I wrote the Support about my problem and there were really understanding I got a replacement without any problems or doubts My experiences with other customer supports was really bad to this point and I always felt like my problem were something I had to deal by myself This was the first time I had contact with the same person along the whole process The answers were faster then I expect from a customer support From my experience I can recommend Artsy to anyone who is interested in buying art

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Phillip Stassi

2 years ago

Logging in to Artsy

After purchasing a new device mobile phone I discovered that the Artsy App whilst still installed required new login information I couldn t login I contacted Artsy directly by email to seek advice they replied within the following 12 hours I was advised to delete the App reinstall the updated version I was then able to access Artsy immediately

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C A L

2 years ago

Seamless joyful experience buying art

I bought a drawing from Artsy from a gallery in London I m in New York The Artsy app made the process very seamless I was able to find the work make an offer on it chat with the gallery and choose a shipping option very easily Just about a week after the purchase was finalized the work arrived at my home Such a joy to be able to connect with a reputable gallery and purchase a cool original artwork entirely online

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M Francis

2 years ago

Helpful discovery and smooth acquisition process

I discovered a work of art by a Norwegian artist through the Artsy curation I bought the work in one click and it arrived a week later no stress The gallery contacted me with some great info about the artist including magazines she had been featured in translated to English Artsy automatically created a personal collection profile for me with this and other artworks I ve purchased so I can track my art works provenance news alerts auction results etc

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David Gran

2 years ago

Perfect

The process could not have been simpler or more transparent Customer support reached out to me regularly to make sure that I had heard back from the gallery I d ordered from and that I d gotten the tracking information I needed When my order was temporarily held up at the border they looked into how long the delay would be for me Federica the agent who helped me was absolutely perfect Thank you

Rated 3.89 out of 5 by 96 Happy Customers

No Brainer

Artsy is a great place to be

Excellent support service at Artsy

Great help in my search

Artsy has something for everyone in all

I made a great experience with Artsy

Logging in to Artsy

Seamless joyful experience buying art

Helpful discovery and smooth acquisition process

Perfect

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