Bbb Reviews

Better Business Bureau

bbb.org
3.13
60 reviews
Average Rating
Based on 60 user experiences

Rated 3.13 out of 5 by 60 Happy Customers

43.3%
3.3%
10%
10%
33.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
L

BBB has nothing to do with government

BBB has nothing to do with government run websites and accreditations They are a private company run on member fees They hide behind a facade of fancy nonsensical badges they invented themselves claiming to be something important and essential They are not Do not get hanged up by the fancy office calls from them Better yet get on the class action suit to finally bring the end to this The reviews are fake I tested myself All you need is a valid email and you write as many fake and damaging reviews as you want There is absolutely no background check But then again - BBB is just another review website like Yelp but for old people They have zero authority to call you or to publish your info without your explicit permission just like any other website Again - class action suit needs to be filed asap
K

Terrible

Terrible corrupt system Wow BBB used to be an informative trustworthy source to get the skinny on a company Not anymore After trying to review a company OnTrac delivery I noticed OnTrac has been rated a one star company however BBB still has it listed as an A listing BBB website would not even let me leave a review just kept telling me verification code was incorrect Crazy who do you report the BBB to SMH Just sad
C

Apparently the bbb allows for

Apparently the bbb allows for businesses to pay for accreditation if they want an A then that costs a certain amount All this time i was thinking businesses actually were earning this through reviews and how they respond to customers nope What a crock of shtt they re also sensitive lol I put in my complaint that i don t know who at the bbb is considering a complaint is invalid for fraud I spoke with someone over the phone and she said this is the reason it was considered invalid and they like to keep it professional haha Yeah whatever they re so full of themselves Don t think that they re tied to the Gov t because they re not They re regular old people who came up with a way to make money off of businesses I m wondering for this review do i need a receipt for the bbb transaction in order for tp to post it lmao
J

Its basically a cul de sac dead end in

Its basically a cul de sac dead end in uk for people to complain about any of the elites globalist corps and pretend to help but as say they cant and dont basically a place to vent and get nothing in return scam
R

Just watched documentary on this were

Just watched documentary on this were scammers put in fake 5 star reviews shocking disgusting these people steal avings from the elderly so until all fake scammer reviews are deleted your getting another 1 star review Make me feel sick
J

Paid off by big corp avoid

Again have tried to raise a complaint with terrible service on shopify and get a reply sorry they closed last time even though your not happy and we wont open a case again against them so basically paid off by big corp Disgrace
M

completely useless company

completely useless company Have used them twice so far presented valid and informative reasons for my complaints with 2 companies after unsuccessfully trying with them directly JLAB and Amazon one of their sellers actually and both times I was refused by the companies and BBB did nothing but transfer my messages Whatever the company you are complaining about says goes They are not there to fight for you or point out the validity of your issues so what is the point
L

The website is a joke

The website is a joke the info on any buainess as officially decided by the BBB is Confusing and apparently contradictory In bold red letters it says A rating the highest rating avalible at the BBB This business is not accredited It says this is not accredited twice on the page To me you cant give something your highest marks for being the best With no higher rating possible while stating dont trust the business we have not accredited them No explanation is made about what accreditation is But it does clearly state that customer reviews are not used in determininhg the rating The BBB is about understanding what dealings a business has had and what people have experienced with it But lets be clear If your writing your complaint where other visitors to the site will be able to read your complaint this makes it a review not a complaint Your negative experience you came to log for others to se and steer clear means this opinion will not count in the evaluation of the businesse s Reputation and business practices If your writinhg about it your not complaining to them about it this rating can literally be the highest possible rating because no reviews counted as complaints while they are sure to tell you this business is not accredited with no explanation of the difference between the two Lastly There is absolutely no way to leave feedback to the BBB about itself Even the attempt to file a complain about them to them with their own form is stopped when you dont have a proper location for the BBB website The complaint form cannot be filed or even begun until the right location for the business has been found in their database TRhis website Is the worst excuse for a business practices tracking site that can possibly exist Do yourself a favor and just hit yourself with a hammer to the head You will get more value out of that act
D

Useless

Useless They removed my complaint bc my management company who is using my HOA like a puppet regime said my complaint pertained to the HOA and not them Nice little loophole to never accept responsibility So my management company and the BBB are useless
P

Avoid

Advise Get your bank to issue a stop payment on the BBB because the BBB won t honor it s confirmation of cancellation with you Context Signed up was immediately hammered with sales calls from all kinds of orgs got 1 potential client email all year and dozens and dozens of sales calls and emails Was told I could not cancel for 12 months called 4 offices to get contact info on how to cancel had to schedule a call with my Dedicated billing specialist who is a well trained retention hound was told my account was cancelled THEN got charged for MORE than my previous monthly amount

About Bbb

Better Business Bureau helps United States, Canada, and Mexico consumers find businesses and charities they can trust. Find trusted BBB ratings, customer reviews, contact your local BBB, file a complaint, report a scam, read consumer news tips, BBB Auto Line, BBB Military Line.

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Frequently Asked Questions

BBB.org is the official online portal of the Better Business Bureau (BBB), a non-profit organization. Its primary purpose is to foster a trustworthy marketplace by serving as an intermediary between consumers and businesses. The website provides resources to promote ethical business practices, resolve disputes, and empower informed decision-making for both the public and the business community.

A BBB Business Profile contains comprehensive information about a company, including its BBB Accreditation status, which indicates if it meets the BBB's ethical standards. The profile also displays a BBB letter grade rating (from A+ to F) based on factors like complaint history and business type. Additionally, it includes customer reviews, a record of complaints and business responses, and verified contact information to help assess a business's legitimacy.

BBB.org offers a free, formal mechanism for consumers to file a complaint against a business. This initiates the BBB's alternative dispute resolution (ADR) process. The BBB facilitates communication between the consumer and the business to seek a mutually agreeable settlement. The process is designed to be a neutral platform for resolving disputes without the need for legal action.

BBB Accreditation signals a business's commitment to integrity and customer service. Benefits include the right to display the BBB Accredited Business seal in marketing, which enhances credibility with customers. Accredited businesses also gain access to BBB tools and support, resources on ethical advertising, and a platform to publicly respond to customer feedback, helping to build and maintain a positive business profile.

Yes, through its BBB Wise Giving Alliance, BBB.org provides detailed charity reviews. Donors can access reports on thousands of charitable organizations, which are evaluated against standards concerning governance, effectiveness, finances, and fundraising practices. This service helps ensure that donations are directed to trustworthy and efficiently managed charities.

Related Companies

View All
1
Bbbhelpdesk
1.00 (5) · bbbhelpdesk.com
2
Bbbhelpline
0.00 (0) · bbbhelpline.com

About Bbb

BBB.org: A Trusted Resource for Ethical Business and Consumer Protection

BBB.org is the official online portal of the Better Business Bureau (BBB), a non-profit organization with a long-standing mission to foster a marketplace built on trust. For over a century, the BBB has served as a critical intermediary between consumers and businesses, providing a suite of services designed to promote ethical business practices, resolve disputes, and empower informed decision-making. The website functions as the central hub for accessing all BBB resources, making it an indispensable tool for both the public and the business community.

Core Services for Consumers

For consumers, BBB.org acts as a comprehensive research and action platform. Its most prominent feature is the extensive business directory, which contains BBB Business Profiles for millions of companies across North America. These profiles are rich with information, including:

  • BBB Accreditation Status:Indicates if a business has met the BBB's Accreditation Standards, which involve a commitment to build trust, advertise honestly, and address disputes.
  • Letter Grade Rating (A+ to F):A BBB proprietary rating based on factors like complaint history, type of business, and time in operation.
  • Customer Reviews and Complaints:A transparent record of customer feedback and how the business has responded to filed complaints.
  • Contact Information and Details:Essential data to verify a business's legitimacy.

Beyond research, the site provides a formal mechanism for consumers tofile a complaintagainst a business. The BBB's dispute resolution service is a free, alternative dispute resolution (ADR) process that facilitates communication between the consumer and the business to seek a mutually agreeable settlement. The website also offers a vast library ofconsumer education articles, scam alerts, and tipson a wide range of topics, from home improvement and auto repair to online shopping and identity theft protection.

Resources for Businesses

BBB.org is equally vital for businesses seeking to establish and maintain credibility. The website outlines the process and benefits ofBBB Accreditation, a seal that signals to customers a company's dedication to integrity and customer service. Accredited Businesses gain access to tools and support, including the use of the BBB Accredited Business seal in their marketing. The site also provides businesses with resources on ethical advertising, marketplace trends, and best practices for maintaining a positive BBB profile. Furthermore, it serves as the platform for businesses to respond to customer complaints and reviews publicly, demonstrating their commitment to customer satisfaction.

Charity Review and Reporting

Extending its mission beyond the for-profit sector, the BBB also provides charity reviews through its BBB Wise Giving Alliance. On BBB.org, donors can access detailed reports on thousands of charitable organizations, evaluating them against standards concerning governance, effectiveness, finances, and fundraising practices. This helps ensure donations are going to trustworthy and efficient charities.

Conclusion: A Pillar of Marketplace Trust

In essence, BBB.org is more than just a business review site. It is a multifaceted platform dedicated to advancing marketplace trust. By aggregating business information, facilitating dispute resolution, educating both consumers and businesses, and reviewing charities, the website provides an essential public service. It empowers consumers to make smarter choices, encourages businesses to operate ethically, and contributes to a more transparent and reliable commercial environment for everyone.