Bbb Reviews

Better Business Bureau

bbb.org
3.13
60 reviews
Average Rating
Based on 60 user experiences

Rated 3.13 out of 5 by 60 Happy Customers

43.3%
3.3%
10%
10%
33.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
L

University Electric Inc

University Electric Inc in Buffalo MN 612-987-0800 Tom E Owner came to my home to repair and secure my ceiling fan light fixture He was On Time and Prepared for the work that need to be done I watched as he worked he explained what he was doing and why and now I have a perfectly attached and working ceiling fan light I recommend this company highly
Z

Persiada

I really enjoyed working with the Persiada TeamI purchased a custom Persian tray from Persiada and when I saw the finish product I was very impressed with the quality of the work It looks spectacular The craftsmanship and the details are fantastic The owner and the staff at Persiada really care about their clients The service was excellent Persiada kept me informed throughout the process right up to the delivery to my door I would highly recommend them to anyone looking for a superior product
C

Bishop Custom Marble Eugene OR

We recently had a walk in shower installed and new countertops from Bishop Marble We could not be happier with the result Excellent installation with Jason was very knowledgeable about the product and it is a beautiful Solid surface and antimicrobial and easy to clean Bathroom looks and feels like a spa
I

Barajas Garden Services

Barajas Garden Services has been a wonderful gardening service I have worked with them for almost 20 years They are reliable friendly and efficient They are very knowledgeable about trees and plants and their sustainability and suitability to the land They can also do other types of work like fencing and retaining walls They also have great integrity when it comes to cost I highly recommend them
B

The BBB will help you

The BBB does a fantastic job in helping consumers If for some reason they can t assist with an issue they always follow up and will refer you to the appropriate entity Good Job
D

David Marks of Hillco completed our

David Marks of Hillco completed our roof and home repairs within 10 days of a tree falling on our house David initiated the repairs was true to his word He worked with my adjuster for a VERY positive experience with great work
O

BBB is Great

BBB is an important instrumental tool for the consumer to utilize when one has a legitimate claim among a less than proper business The BBB has never failed me when it s a total legitimate claim I am personally very thankful to all those at the BBB who strive everyday to help out the honest individual If you have been wronged by a business that legitimately and clearly is in the wrong then the BBB is there to help
J

Tacheny contracting company

I m leaving this review on behalf of the Taschny contracting company I ve been working with Lisa on my home claim and she has been nothing but amazing I also decided to use this company to put in seven new windows in my home and they did a wonderful job Roof is done by them and it is perfect Hoping to get siding finished in the next few weeks here
G

Scam version of BBB

How ironic is this a want to be rating company which I have found in the past sides with scam outfits is reading the Better Business Bureau which does have it s false but it s still a world above Trust pilot who is a want to be BBB
R

IN A FLASH GREAT GUYS GREAT COMPANY In Brantford

We had a fence put in 4 years ago by In A Flash it was a beautiful job 4 years later 3 of the 5 pressure treated posts rotted out and the fence started leaning Ted came over to see it and said they were really rotten and would check his suplier to see if they would cover repair costs well they wouldnt So on August 15 2023 Ted and his crew showed up and dug up the rotted posts and replaced them with lots of cement in the holes Ted said No charge the supplier should have covered his product but since they didn t he would stand behind his work Great Guy Great Crew Great Company In A Flash Rick Gambacort

About Bbb

Better Business Bureau helps United States, Canada, and Mexico consumers find businesses and charities they can trust. Find trusted BBB ratings, customer reviews, contact your local BBB, file a complaint, report a scam, read consumer news tips, BBB Auto Line, BBB Military Line.

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Frequently Asked Questions

BBB.org is the official online portal of the Better Business Bureau (BBB), a non-profit organization. Its primary purpose is to foster a trustworthy marketplace by serving as an intermediary between consumers and businesses. The website provides resources to promote ethical business practices, resolve disputes, and empower informed decision-making for both the public and the business community.

A BBB Business Profile contains comprehensive information about a company, including its BBB Accreditation status, which indicates if it meets the BBB's ethical standards. The profile also displays a BBB letter grade rating (from A+ to F) based on factors like complaint history and business type. Additionally, it includes customer reviews, a record of complaints and business responses, and verified contact information to help assess a business's legitimacy.

BBB.org offers a free, formal mechanism for consumers to file a complaint against a business. This initiates the BBB's alternative dispute resolution (ADR) process. The BBB facilitates communication between the consumer and the business to seek a mutually agreeable settlement. The process is designed to be a neutral platform for resolving disputes without the need for legal action.

BBB Accreditation signals a business's commitment to integrity and customer service. Benefits include the right to display the BBB Accredited Business seal in marketing, which enhances credibility with customers. Accredited businesses also gain access to BBB tools and support, resources on ethical advertising, and a platform to publicly respond to customer feedback, helping to build and maintain a positive business profile.

Yes, through its BBB Wise Giving Alliance, BBB.org provides detailed charity reviews. Donors can access reports on thousands of charitable organizations, which are evaluated against standards concerning governance, effectiveness, finances, and fundraising practices. This service helps ensure that donations are directed to trustworthy and efficiently managed charities.

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About Bbb

BBB.org: A Trusted Resource for Ethical Business and Consumer Protection

BBB.org is the official online portal of the Better Business Bureau (BBB), a non-profit organization with a long-standing mission to foster a marketplace built on trust. For over a century, the BBB has served as a critical intermediary between consumers and businesses, providing a suite of services designed to promote ethical business practices, resolve disputes, and empower informed decision-making. The website functions as the central hub for accessing all BBB resources, making it an indispensable tool for both the public and the business community.

Core Services for Consumers

For consumers, BBB.org acts as a comprehensive research and action platform. Its most prominent feature is the extensive business directory, which contains BBB Business Profiles for millions of companies across North America. These profiles are rich with information, including:

  • BBB Accreditation Status:Indicates if a business has met the BBB's Accreditation Standards, which involve a commitment to build trust, advertise honestly, and address disputes.
  • Letter Grade Rating (A+ to F):A BBB proprietary rating based on factors like complaint history, type of business, and time in operation.
  • Customer Reviews and Complaints:A transparent record of customer feedback and how the business has responded to filed complaints.
  • Contact Information and Details:Essential data to verify a business's legitimacy.

Beyond research, the site provides a formal mechanism for consumers tofile a complaintagainst a business. The BBB's dispute resolution service is a free, alternative dispute resolution (ADR) process that facilitates communication between the consumer and the business to seek a mutually agreeable settlement. The website also offers a vast library ofconsumer education articles, scam alerts, and tipson a wide range of topics, from home improvement and auto repair to online shopping and identity theft protection.

Resources for Businesses

BBB.org is equally vital for businesses seeking to establish and maintain credibility. The website outlines the process and benefits ofBBB Accreditation, a seal that signals to customers a company's dedication to integrity and customer service. Accredited Businesses gain access to tools and support, including the use of the BBB Accredited Business seal in their marketing. The site also provides businesses with resources on ethical advertising, marketplace trends, and best practices for maintaining a positive BBB profile. Furthermore, it serves as the platform for businesses to respond to customer complaints and reviews publicly, demonstrating their commitment to customer satisfaction.

Charity Review and Reporting

Extending its mission beyond the for-profit sector, the BBB also provides charity reviews through its BBB Wise Giving Alliance. On BBB.org, donors can access detailed reports on thousands of charitable organizations, evaluating them against standards concerning governance, effectiveness, finances, and fundraising practices. This helps ensure donations are going to trustworthy and efficient charities.

Conclusion: A Pillar of Marketplace Trust

In essence, BBB.org is more than just a business review site. It is a multifaceted platform dedicated to advancing marketplace trust. By aggregating business information, facilitating dispute resolution, educating both consumers and businesses, and reviewing charities, the website provides an essential public service. It empowers consumers to make smarter choices, encourages businesses to operate ethically, and contributes to a more transparent and reliable commercial environment for everyone.