Belfastselfstorage Reviews

Belfast Self Storage - Storage Units Tailored to Your Needs

belfastselfstorage.co.uk
4.68
76 reviews
Excellent Rating
Based on 76 user experiences

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Rated 4.68 out of 5 by 76 Happy Customers

77.6%
18.4%
1.3%
0%
2.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 76 reviews

Reviews consistently praise Belfast Self Storage for excellent customer service, helpful staff, and clean facilities. Many customers highlight the professionalism and friendliness of specific staff members. The storage units are described as secure, accessible, and well-maintained. Customers appreciate the efficient processes and flexibility. A few reviews mention issues with pricing transparency and one disruptive incident.

What customers love
  • Helpful staff
  • Excellent service
  • Clean facilities
  • Great location
  • Professional staff
Common concerns
  • Pricing issues

Last updated 3 months ago

C

We have been using Belfast Self Storage

We have been using Belfast Self Storage since July of this year and have found their service and their facilities to be excellent The staff are very generous with their time and nothing is too much trouble
M

Staff in Kennedy Way are first class

Staff in Kennedy Way are first class Very Helpful and nothing was a problem I wish I had all there manes but I was in Tuesday 17th September and talked to Tracey my wife dealt with Sean There was another guy who was great also
I

Excellent customer service from Darren

Excellent customer service from Darren Couldn t have been more efficient in getting me a storage space that suited my needs on a tight timeframe covered everything in terms of options and info Good value facilities in good order straightforward rental process
M

Excellent service from Sarah

Excellent service from Sarah explained everything showed me the storage place and various sizes of units Chatted about insurance really friendly and knowledgeable customer care skills are superb and I could tell from listening to advice she had a genuine passion knowledge of her work Belfast hire I have hired because I need the space however I have used this company because they are the best
A

User Friendly Experience

Guys were super pleasant and informative Big thanks to Sean for making it easy for us Facility was very clean and tidy and lots of supplies available to purchase
W

Premium Service

Very friendly and professional support from Rhys the site manager The storage site is very convenient to access and overall very clean Will definitely come back if needed
K

We used BSS for nearly two years

We used BSS for nearly two years The staff were always helpful and the unit was easy to access clean and kept all equipment in best condition
M

Excellent- Highly recommended

I needed substantial storage at very short notice and the whole team worked really hard to accommodate my needs All the team were pleasant and easy to deal with going above and beyond to assist me Highly recommended
M

Moving to UK via ferry t openg time and was

I arrived at opening time and was impressed at how quickly Rhys showed me around and guided me through the procrdures The unit was very clean dry and secure and the exact size I needed I unloaded the van into the unit within 2 hours Very impressed with the whole setup and location Easy to find Looking forward to going back to collect my items and going on the ferry close by to Cairnryan
F

Where do I start

Where do I start It s a long time since I ve had such excellent customer service Darren and Reece made a very difficult move for me so much easier The storage facility itself is excellent and well cared for Would have no hesitation in recommending this company

About Belfastselfstorage

Belfast Self Storage Offers Cost-Effective & Secure Household Storage, Commercial Storage and Document Storage Units Available in Various Sizes. Call Us.

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